Administrative & Operational Support Associate (Part-Time, Temporary)

Job Description

Job Description

Pay : $28.00/hour

Overview : Our client, a nonprofit organization focused on education, support, and advocacy for public health professionals, organizations, and businesses, is seeking a temporary (on-going) Administrative and Operational Support Associate to support the board, community members, and conferences. This position reports to the Board of Directors and the Executive Director. Someone with a background in conference/event logistics support at a hotel, nonprofit, or corporate organization is highly desired. The Administrative and Operational Support Associate must live in the greater Denver metro area of Colorado. Use of your own laptop/computer is required.

• Monday - Thursday or Monday, Wednesday, Friday for 4-5 hours/day, ideally in the morning
• 15 - 20 hours/week (15 hours on normal weeks, and 20 hours during busier weeks when conferences are upcoming)
• Remote position, with some onsite annual conference support in Keystone, CO
• Length: until the end of 2026 with the potential to extend or be hired on

Duties :

• Monitor and respond timely to customer service through email and web-form submissions (rarely via phone)
• Update website (Wix) as needed, including the events calendar
• Manage YourMembership (association management software - ASM) used to manage members and events in one place
• Manage Zoom account and scheduling for virtual events or meetings
• Coordinate events, including, mixers, quarterly sessions, day events, and two annual events
• Provide customer service to presenters, sponsors, exhibitors, and attendees
• Attend planning committee meetings
• Develop and implement marketing and distribution plan with contracted programs/services (newsletter, website, social media, email, etc.)
• Design and print attendee materials for in person and on registration website, and perform updates as needed
• Update the scheduling platform
• Provide customer service and support for registration process including, beta test and launch online registration form, intake, and processing of registration fees
• Follow up on outstanding invoices
• Coordinate A/V, registration, sponsor, and exhibitor support onsite for one annual event
• Assist in set up and clean up of event onsite for one annual event
• Coordinate and manage contracts, room blockings, site visits, and liaising with venue staff
• Manage voting for nominees
• Maintain up-to-date membership information in YourMembership
• Assist with Board votes through Survey Monkey
• Assist Executive Director with projects related to Board and Committee Management
• Provide mass email services to members as needed
• Create a monthly newsletter

Qualifications :

• Bachelor's Degree is preferred, but not required
• Experience with event logistics and management in hotels, nonprofit, or corporate is required
• Proficient in Microsoft SharePoint and Google Workspace is required
• Experience using Canva, Survey Monkey, Trello, Membership Management software, Zoom, and Wix are highly desired
• Strong administrative and communication skills both written and verbal
• Ability to work independently with minimal supervision
• Customer service oriented
• Ability to multitask
• Problem solver
• Professional and inclusive working style

J. Kent Staffing is an Equal Opportunity Employer.