Manager

Job Description

Job Description

Job Description:

Position : General Manager
Reports to : Operations Manager/ Chief Operating Officer

Job Accountabilities: To oversee the complete operations of the restaurant. To ensure high standards of customer service and profitability while strictly adhering to the policies and procedures of Beau Jo’s Management Company.

ESSENTIAL DUTIES:

Supervise shift operations and assistant managers.

Strictly follow company cash handling procedures.

Manage restaurant marketing and promotions.

Manage overall restaurant budget.

Promptly and professionally handle guest comments.

Communicate all employee issues/complaints to management team through Red Book or one-on -one.

Performance Reviews on an ongoing basis.

Follow and understand company procedures at all times including crisis situations.

Self-starter putting focus on driving sales and creating partnerships with businesses and schools in the area

OTHER DUTIES:

Maintain performance standards and motivates team through positive role modeling.

Departmental responsibilities, (i.e. Bar Manager, Service Manager, Host Manager).

Interview, hire and train personnel-ongoing.

Practice safe food handling procedures and enforce safety procedures in restaurant.

Understand and report Workers’ Compensation and General Liability Claims using proper procedures.

Make appropriate decisions in a fast paced environment. (Assign breaks, side work & stations).

Other functions assigned by management.

Job qualifications:
Experience:

• Minimum of 3 years working in restaurant environment.
• Minimum of 1 year General Manager experience preferred.

Knowledge, Skills, and Ability:

• Ability to be self-starter.
• Strong interpersonal skills.
• Strong organizational skills.

Physical Requirements:

• 100% Walk and stand.
• 90% Communicate with patrons and staff.
• 50% Operate cash register and POS system and cash handling.
• 25% Reach, bend, wipe, and lift up to 50 pounds.