Business Analyst

As a business analyst for Insight Global, your day-to-day activities will be diverse and dynamic. You will spend about 50% of your time learning about various business units, building rapport with stakeholders, gathering requirements, writing in Jira, and providing testing support. Building relationships will take up another 25% of your day, ensuring effective communication and collaboration across teams. Documentation will be a crucial part of your role, occupying 15% of your time to ensure all processes and requirements are well-documented.
In addition to these core activities, you will be involved in process development and improvement, ensuring workflows are efficient and effective. You will also handle regulatory and compliance duties, making sure operations adhere to relevant laws and standards. Your responsibilities will extend to areas such as unemployment insurance, workers' compensation, industrial safety and health, asset management, and facilities. Additionally, you will support 2-3 projects at any given time to start.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to View email address on click.appcast.io learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:


Required Skills & Experience
• 1+ years' of professional experience as a Business Analyst
• Strong experience writing/taking business requirements and building strong stakeholder relationships
• General experience with user stories, process maps, BRDs, UAT documentation, writing test cases, technical writing
• General knowledge of Jira with the ability to conduct backlog grooming, documentation/tracking, and make sense of dashboards
• Project coordination skills, including: setting timelines, meeting coordination, tracking progress, etc.
• Strong soft skills with the following:
• Verbal and written communication
• Organization
• Listening / curiosity / ability to ask good questions
Ability to hold people or a team accountable


Nice to Have Skills & Experience
• Change management experience
• Confluence
• Zephyr Scale experience
Knowledge of Gant Charts


Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.