Collections Specialist
$41k - $43kCreative Financial Staffing
Collections SpecialistClient in the Columbus-area is seeking a Collections Specialist to assist with member account follow-up, customer outreach, and resolution of outstanding membership balances while providing top-notch customer service to members. Salary is $41-$43k, DOEAbout Our ClientWell-established membership-based organization serving businesses throughout the regionCollaborative, team-oriented culture with a strong customer service focusProfessional office environment with structured processes and established proceduresOrganization values communication, relationship building, and teamworkGreat opportunity to gain experience in a highly visible role while making a direct impact on member retention and engagement as the Collections SpecialistResponsibilities of the Collections Specialist:The Collections Specialist will review member accounts and conduct outreach regarding outstanding membership dues through phone and email communicationsThe Collections Specialist will follow established scripts and procedures to provide excellent customer service while resolving account concernsResearch account discrepancies and partner with internal teams to identify and resolve issues impacting payment statusDocument account activity and maintain accurate records within company systemsPreferred Qualifications for the Collections Specialist:Must have previous customer service and strong administrative experienceMust be comfortable using computer systems, phones, and multiple software applicationsPrevious collections experience is a plus, not a requirementSalary is $41-$43k, DOE
Vacancy posted 5 days ago
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$38k - $41k
...Collections SpecialistLocation: Columbus, OhioSalary: $38,000 – $41,000About Us: We are dedicated to providing exceptional financial... ...detail-oriented individuals to join our team as Collections Specialists. If you are passionate about helping clients navigate their financial...Work at officeCreative Financial Staffing
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