Collections Specialist

Collections SpecialistLHH Recruitment Solutions is proactively recruiting! We are building a pipeline of talented Collections Professionals for current and upcoming opportunities with leading employers throughout the Cleveland, Ohio market.If you are skilled at customer relationship management, accounts receivable collections, dispute resolution, and cash flow management, we'd love to connect with you.Key ResponsibilitiesManage business-to-business (B2B) collections and follow up on outstanding accounts.Review accounts receivable aging reports and prioritize collection activities.Contact customers via phone and email to resolve past-due balances.Research and resolve payment discrepancies, disputes, and billing issues.Document collection activities, payment commitments, and customer communications.Work cross-functionally with accounting, billing, customer service, and finance teams.Reconcile customer accounts and maintain accurate account records.Support cash flow objectives while preserving positive customer relationships.Assist with reporting, account analysis, and month-end activities.Escalate delinquent accounts as needed and recommend appropriate resolution strategies.Qualifications2+ years of collections, accounts receivable, credit, or related accounting experience.Strong understanding of collection procedures and customer account management.Experience reviewing AR aging reports and resolving payment issues.Proficiency in Microsoft Excel and accounting software/ERP systems.Excellent communication, negotiation, and problem-solving skills.High attention to detail and organizational skills.CompensationCompensation will vary based on experience, qualifications, and client requirements. Competitive salary and benefits may be available through our client partners.How to ApplyInterested candidates should send their resume directly to:View email address on click.appcast.io include "Collections Specialist – Cleveland" in the subject line. LHH