Director of Community Development

Director of Community Development Location: Bristol Hospice – Tacoma, WA Position Type: Full‑time, Day Shift Salary: $110,000.00 – $120,000.00 Base + Commission per year This role leads the sales and marketing efforts, builds and nurtures relationships with key referral sources and payers, and inspires a high‑performing team. Responsibilities Direct all daily sales and marketing operations including providing oversight of the establishment and implementation of sales & marketing initiatives. Ensure maximum third‑party reimbursement through effective negotiation of service contracts with managed care organizations, government agencies and other payers. Assist the Executive Director in establishing agency volume projections in the annual budget and allocating funds for the sales & marketing department. Monitor allocation of resources according to budgetary limits. Conduct market assessment and develop a comprehensive marketing plan designed to meet budgetary volume projections. Employ marketing and promotional initiatives to achieve budgetary projections. Establish and maintain positive working relationships with current and potential referral and payer sources. Negotiate service pricing with providers using established financial and credit parameters approved by the V.P. of Business Development or C.F.O. Recruit, select, orient and directly manage members of the sales & marketing team. Build and monitor community, customer, payer, and patient/client perception of the hospice location as a high‑quality provider of services. Provide leadership in strategic planning, including identifying opportunities for additional or improved services to address unmet customer needs. Maintain comprehensive working knowledge of the hospice’s markets, including government agencies, major payer groups, key referral sources and competitors’ market positioning. Maintain comprehensive working knowledge of community resources and assist customers in accessing resources not provided by the hospice location. Monitor and report the cost‑effectiveness of marketing efforts. Complete all other duties as assigned. Qualifications Three (3) years of experience in a hospice setting (preferred). Willingness to travel throughout Bristol’s hospice service areas. Demonstrated ability to supervise and direct professional and administrative personnel. Strong ability to market aggressively and deal tactfully with customers and the community. Knowledge of corporate business management. Strong written and verbal communication skills, negotiation skills, public relations skills, problem‑solving skills, and basic math skills. Flexibility in scheduling, including evenings and weekends, to meet patients’ and families’ needs. Valid driver’s license, insured and reliable automobile in good working order. Ability to work autonomously. Strong organizational skills, especially time management, assertiveness, flexibility and cooperation in performing job responsibilities. Benefits Tuition reimbursement. PTO and paid holidays. Medical, dental, vision, life insurance, and more. HSA and 401(k) available. Mileage reimbursement for applicable positions. Advanced training programs. Passionate company culture committed to the highest standard of care in the hospice industry. Bristol Hospice is an Equal Opportunity Employer and participates in E‑verify. #J-18808-Ljbffr Bristol Hospice