Senior AI Product Manager

Hybrid

Charlotte, North Carolina

Full time

R49957

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

Senior AI Product Manager

Job Summary

The Senior AI Product Manager will lead product strategy, roadmap, and delivery for foundational AI platform solutions, including xylem.ai, Xylem's secure internal platform for generative and enterprise AI capabilities. This role translates enterprise AI strategy into reusable, governed, scalable platform capabilities that accelerate adoption, reduce duplicative work, improve productivity, and enable responsible AI use across Xylem.

The role partners closely with AI leadership, IT, Enterprise Architecture, Cybersecurity, Data Governance, Legal, Procurement, business stakeholders, and development teams to prioritize high-value capabilities, make sound platform decisions, and deliver secure, reusable AI products and services.

The successful candidate will combine strong product management discipline, technical depth, enterprise platform experience, and business acumen, with the ability to engage deeply with engineers and architects and contribute to prototyping, solution design, or architecture decisions when needed.

Essential Duties/Principal Responsibilities

Key Experiences

The successful candidate will typically have 10-15 years of relevant experience across product management, enterprise platforms, software engineering, AI/ML, data, digital transformation, or related technical leadership roles.

• Senior product management experience for enterprise platforms, AI/ML platforms, data platforms, SaaS products, or internal technology platforms.

• Demonstrated ownership of roadmaps, prioritization, backlog management, product requirements, release planning, adoption, and value realization.

• Hands-on technical depth with the ability to partner with engineers and architects and contribute to design, prototyping, architecture, andimplementationtradeoffs.

• Experience delivering AI, generative AI, automation, or data-enabled products from concept through scalable deployment.

• Working knowledge of LLMs, RAG, AI agents, AI workflows, prompt orchestration, evaluation, telemetry, observability, APIs, cloud platforms, identity/access, and secure software practices.

• Experience applying governance, privacy, security, compliance, responsible AI, and risk-management requirements to product and platform decisions.

• Experienceoperatingin complex, global, matrixed, or regulated environments preferred.

Qualifications: Education

• Bachelor's degree in Computer Science, Engineering, Data Science, Information Systems, Product Management, Business, or related field preferred.

• Advanced degree preferred but notrequired.

• Equivalent combination of education, technical depth, product experience, and enterprise platform leadership experience may be considered.

Qualifications: Leadership and Business Competencies

• Strong business acumen with the ability to connect platform investments to productivity, operational efficiency, customer impact, risk reduction, growth enablement, and measurable value.

• Strategicthinker whocan translate enterprise AI priorities into clear product decisions and execution plans.

• Strong prioritization, product judgment, andscopediscipline, balancing value, feasibility, risk, security, compliance, user experience, and delivery capacity.

• Ability to translate technical concepts into business decisions and business needs into actionable requirements.

• Strong communication, stakeholder influence, and cross-functional leadership skills across technical teams, business teams, governance bodies, and senior leaders.

• Passion for responsible innovation, ethical AI, user-centered product development, and enterprise change leadership.

The salary range for this position is $165,000 to $180,000 plus bonus. Starting pay is dependent on multiple factors, such as skills, experience, and work location, and is not typically at the top of the range. At Xylem, we offer a competitive compensation package with a generous benefit package, including Medical, Dental, and Vision plans, 401(k) with company contribution, paid time off, paid parental leave, and tuition reimbursement.

#LI-SUTTONMOORE

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.

At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.

Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation

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Our goal is to optimize water access and quality, and promote responsible consumption, so that communities across the globe

can thrive. Through Xylem Watermark, our Corporate Citizenship Program, we provide and protect safe water resources for

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Inclusion and Belonging at Xylem

Inclusion and Belonging are fundamental to how we enable our customers to tackle global water challenges.

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