Client Onboarding (Merchant Services)

Outstanding long-term contract opportunity! A well-known Financial Services Company is looking for a Merchant Services & Client Onboarding Specialist in Chandler, AZ. Work with the brightest minds at one of the largest financial institutions in the world. This is long-term contract opportunity that includes a competitive benefit package! Our client has been around for over 150 years and is continuously innovating in today's digital age. If you want to work for a company that is not only a household name, but also truly cares about satisfying customers' financial needs and helping people succeed financially, apply today. Contract Duration: 12Months+ to contract to hire. Must haves Direct merchant services/ merchant acquiring / payments implementation experience Hands-on exposure to onboarding or enabling payment products (not purely back-office or advisory) Strong client-facingexperience (this is critical vs. technical-only roles) Proven ability to manage multi-stakeholder environments (clients + internal teams + vendors) Ability to work under tight deadlines in a fast-paced environment. Proficiency in Microsoft Office (Excel, Word, Outlook); experience with account boarding systems a plus. Ideal experiences “Merchant onboarding,” “merchant acquiring,” “payment enablement,” “card processing” Implementation of gateways, ACH, card payments, invoicing systems Experience with FIS and/or CyberSource (3rd party WF tools only) Project-based work involving client integration or onboarding timelines High-volume client environments (enterprise or mid-market merchants) Soft skills Strong communicator who can run client calls confidently Comfortable escalating issues and coordinating across teams Organized, structured, and dependable (prior contractor failure tied to time management) Ability to translate technical/payment concepts to non-technical stakeholders High degree of professionalism with strong communication skills Detail-oriented with excellent problem-solving and process improvement skills. What You Will Be Doing Set up merchant payment gateways & invoicing solutions Manage client relationships (internal + external) Escalate issues when needed Project & operations management Work closely with internal teams: Treasury, Sales, Product #J-18808-Ljbffr