Receptionist

Job Description

Job Description

Benefits/Perks

• Competitive Hourly Pay
• Career Growth Opportunities 
• Fun and Energetic Environment 
• Discount on Products and Services 

Job Summary
Position : front desk medical receptionist .

Part-time job position: Tuesdays and Thursdays, (9:00 AM -5:00 PM).

 
We are seeking a friendly, professional, and patient-focused Front- Desk Medical Receptionist to join our growing dermatology practice. As the first point of contact for our patients, the ideal candidate will create a welcoming and positive experience while helping ensure the smooth and efficient operation of our front office.

Responsibilities include greeting patients, scheduling appointments, answering phone calls, entering patient information into our electronic medical record (EMR/EHR) system, collecting health insurance information, verifying insurance coverage, and performing general administrative duties. The successful candidate will have excellent communication and organizational skills, a positive attitude, strong computer skills, and the ability to multitask in a growing and potentially busy medical office environment.

We are looking for someone who is dependable, detail-oriented, eager to learn, and committed to providing excellent patient service.

Responsibilities

• Greet patients warmly and professionally upon arrival and assist with the check-in and check-out processes.
• Answer incoming phone calls, respond to patient inquiries, and schedule, confirm, and manage appointments.
• Collect, enter, and update patient demographic and health insurance information accurately in the EMR/EHR system.
• Verify patients' insurance eligibility and benefits as needed.
• Maintain accurate patient records while handling confidential information in accordance with HIPAA privacy regulations.
• Communicate professionally with patients, healthcare providers, and other staff members.
• Assist with general administrative tasks, including filing, scanning, data entry, and maintaining patient documentation.
• Help maintain a clean, organized, and welcoming front desk/reception office and waiting room.
• Support the daily operations of the front office and assist with additional administrative duties as needed.
• Provide courteous, compassionate, and efficient service to ensure a positive patient experience.
• Ability and willingness to perform off-site administrative duties as needed, potentially weekly for 1-4 hours, including appointment scheduling,                                                                                                                              word processing, EMR training, and other office-related responsibilities.

Qualifications

• Previous customer service experience preferred.
• Prior medical receptionist or medical office experience preferred.
• Experience with EMR/EHR systems and medical scheduling software is a plus; willingness to learn new systems is essential.
• Excellent verbal and written communication skills.
• Strong customer service skills and a friendly, professional demeanor.
• Basic computer proficiency and the ability to learn new software and technology.
• Excellent organizational skills and attention to detail.
• Ability to multitask, prioritize responsibilities, and work effectively in a busy environment.
• Dependable, punctual, and professional, with a strong work ethic and positive attitude.
• Ability to maintain patient confidentiality and handle sensitive information appropriately.
• A team-oriented mindset and a genuine commitment to providing excellent patient care.
• Familiar with computers and scheduling software
• Strong work ethic and positive attitude

Preferred Experience

• Two or more years of customer service experience.
• Previous experience working in a medical office, dermatology practice, or other healthcare setting.
• Familiarity with health insurance verification, appointment scheduling, and patient registration.
• Knowledge of AthenaNet EHR software is a great advantage
• Knowledge and experience working with social media