Data Operations Analyst

Data Operations Analyst Location: Kissimmee, FL The Data Analyst is responsible for the ongoing data entry, maintenance, validation, and integrity of agent and consumer information within IntegrityCONNECT and other internal databases. This role ensures data accuracy and consistency across systems, supports reporting and operational needs, and serves as a backup resource for contracting processing functions. About the Health Insurance Store For close to 30 years, the Health Insurance Store, an Integrity company, has been a leader in the health insurance industry. Based in Kissimmee, Florida, we offer personalized services extending beyond open enrollment. Responsibilities Perform accurate and timely data entry, updates, and maintenance of agent, consumer, and related records in IntegrityCONNECT and other internal databases. Monitor databases for data integrity issues, duplicate records, missing fields, or inconsistencies, and take corrective action as required. Conduct routine audits and reconciliation of data across systems to ensure alignment with contracting, enrollment, and commissions records. Maintain documentation of data standards, procedures, and update protocols to support consistency and compliance. Collaborate with internal teams (Commissions, Contracting, Enrollment, Sales, and Compliance) to resolve data discrepancies and support operational workflows. Generate basic data reports, exports, and summaries to support management and departmental needs. Serve as backup support for contracting processing, including data entry, status updates, and verification of agent contracting information. Assist with onboarding/offboarding data processes related to agents, ensuring all required information is accurately captured and maintained. Identify trends, recurring data issues, or process gaps and elevate concerns to management with suggested improvements. Ensure compliance with company policies, CMS guidelines, and compliance requirements, maintaining confidentiality of employee, agent, and consumer data. Support team projects and adapt to evolving operational needs. Skills & Requirements Minimum of a high school diploma or equivalent; some college coursework or an associate’s degree in data analysis, business, healthcare administration, or a related field is preferred. Bilingual in Spanish and English is preferred. One to three years of experience in data entry, data management, database administration, or healthcare operations. Experience working with CRM, agent, or consumer databases. Strong attention to detail, ability to perform repetitive computer-based tasks with high accuracy. Ability to interpret and apply complex eligibility regulations as mandated by CMS. Good organizational, interpersonal, leadership, and communication skills. Customer orientation and ability to manage multiple tasks and projects. Proficiency in MS Office and PC skills. Benefits Medical/Dental/Vision Insurance 401(k) Retirement PlanPaid Holidays PTO Community Service PTO

FSA/HSA

Life Insurance Short-Term and Long-Term Disability Integrity, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Integrity, LLC will provide reasonable accommodations for qualified individuals with disabilities. #J-18808-Ljbffr Insurance Administrative Solutions