Foreclosure & Default Resolution Manager

Foreclosure & Default Resolution Manager

The Foreclosure & Default Resolution Manager is responsible for leading the execution of foreclosure activities and late-stage default servicing strategies across the mortgage portfolio. This role ensures compliant, timely, and member-focused resolution of non-performing loans while aligning with investor guidelines, including Fannie Mae requirements, and all applicable federal, state, and regulatory standards. The position balances operational excellence, risk mitigation, and member experience by driving effective foreclosure management, vendor oversight, and default resolution strategies that minimize losses and preserve home retention opportunities when possible.

Key responsibilities include overseeing all stages of foreclosure, ensuring adherence to investor requirements and state-specific foreclosure laws, monitoring and managing foreclosure timelines, leading escalation resolution for complex or high-risk default cases, managing foreclosure attorneys, trustees, and vendor partners, collaborating with Loss Mitigation leadership to ensure appropriate borrower outreach and home retention efforts, developing and reporting on key performance indicators, and leading, coaching, and developing a team responsible for foreclosure processing and default execution.

Job qualifications include regulatory and investor compliance expertise, default servicing strategy and execution, vendor and legal partner management, data analysis and performance reporting, risk management and decision-making, leadership, coaching, and team development, member-centric problem solving and communication, strong understanding of collections processes, workflows and systems, and excellent verbal, written, and interpersonal communication skills.