Property Manager

Description Top Dane County Workplace 2019-2025 - Join Our Winning Team! Why Horizon? * Award-Winning Culture: Proud Top Workplace for 7 years running. * 40+ Years of Excellence: Setting industry standards since 1984. * Values-Driven: Built on honesty, integrity, respect, and compassion. * Strong Benefits: Health, dental, vision, life, and supplemental coverages (including pet + critical illness). * Generous PTO: 9 paid holidays + PTO to start. * Team-Focused Environment: Supportive, collaborative, and inclusive. * Growth Opportunities: Continuous learning and professional development. * Work-Life Balance: Flexible scheduling to support your life. * Employee Appreciation: We celebrate effort, achievement, and dedication. What You'll Do Support River Bluff Townhomes (West Bend) and Alta Mira II (Milwaukee) as the friendly, organized, go-to team member who helps the community run smoothly. * Resident Support: Be the welcoming, helpful presence residents rely on. * Smooth Operations: Manage admin tasks, assist with leasing, and help coordinate events. * Team Collaboration: Partner with the maintenance team to ensure the properties are well-maintained and residents receive exceptional service-especially when extra support is needed. Responsibilities: Leadership: * Foster a harmonious community atmosphere among residents. * Enforce property rules and regulations. * Follow up on maintenance requests and repairs. General Office: * Monitor and report on outside contractors and vendors. * Maintain flexible office hours to meet business needs. * Respond to voicemails, faxes, and emails within 24 hours during the business week. * Answer the property cell phone during business hours. * Facilitate resident meetings as needed. * Manage laundry money collection monthly. * Submit petty cash forms and receipts for reimbursement. Social Programming: * Manage petty cash as per policy. * Organize social committees and plan monthly activities. * Host and participate in community events. Housekeeping and Light Maintenance: * Ensure vacant apartments are show-ready and maintain curb appeal. Leasing and Marketing: * Implement the annual marketing plan and adjust as needed. * Strive for consistent 100% occupancy. * Abide by Fair Housing Laws. * Conduct outreach marketing in the community. * Maintain prospect records and follow up. * Host open house events and conduct tours as needed. * Conduct application interviews and lease signings. * Perform move-in orientations. Compliance: * Complete and submit required paperwork. * Notify the Compliance Department of any policy breaches. * Adhere to Horizon's policies and regulations. Requirements Qualifications: * Prior property management experience preferred. * Experience in customer service, leadership, and management. * Strong communication skills with diverse groups. * Conflict resolution skills. * Ability to perform light maintenance and repairs.