Medical Office Assistant

Medical Office Assistant

At OrthoCarolina, our team is our greatest asset and the foundation of our success. We are a diverse group of individuals, accountable to each other to uphold the standards of excellence and promote an environment of teamwork throughout the organization. OrthoCarolina has 43 unique care locations with over 1700 professionals who share a common goal to make lives better. Our employees are eligible for a full spectrum of benefits including paid company holidays, wellness programs, and tuition reimbursement.

We are currently searching for a Medical Office Assistant at our OrthoCarolina Peds and Hand locations.

The Medical Office Assistant is responsible for ensuring that all patients are managed in an accurate and timely manner. The position will assist with rooming patients, assisting patients complete medical history, gathering pertinent information to be entered into EPIC by credentialed clinical staff, and preparing/cleaning rooms for examination. Additional responsibilities may be assigned upon requests from clinical staff members and management. May travel to other locations to assist as needed.

Essential Functions:

• Coordinates with Clinical staff to ensure patient care is maintained with proper information
• Assist patients with completion of medical forms
• Escorts patients to rooms in a professional and appropriate manner (wheelchair, stretcher, ambulatory).
• Follows all safety and OSHA measures for ensuring area is clean, safe, and readily available for patient care.
• Cleans and stocks rooms/module in accordance with clinical cleaning schedule.
• Assist with discharging patients and making appointments.

Skills and Abilities:

• Provide excellent customer service by assisting patients/families.

Qualifications:

• High School, GED or equivalent; Nursing Aid Certification (preferred)
• Working to obtain Medical Assisting or other Health Care Profession Certification preferred.
• Previous medical office experience preferred