Accounts Receivable Specialist

Accounts Receivable Specialist

Full-Time, M–F • Remote/In Office • Must be located in: WA, OR, ID, UT, AZ, TX, VA, FL, GA, or PA

Our mission to transform wound care and improve lives is challenging — but absolutely worth it. One in ten skilled nursing facility residents will develop a skin condition requiring expert medical care, and one in four patients goes home with an open wound. Every one of those people deserves the very best care available. Our providers bring hands-on expertise, education, and compassionate care to patients and their care teams so that their wounds can heal faster. At United Wound Healing, we’re not just treating wounds, we’re raising the standard of care, one patient at a time.

Salary: $24.00–$27.00 hourly (DOE & location) | Hourly, Non-Exempt | Full-Time |

Location: Remote/In-Office

* Remote: Must be located in one of the following States: WA, OR, ID, UT, AZ, TX, VA, FL, GA, PA

* Medical, Dental, Orthodontic, Vision, and Rx — 80% of employee monthly premiums covered; Employer-sponsored Life, AD&D, and Disability Insurance

8 paid holidays for full-time employees

Financial & Career Growth

~Work-Life Quality

Monday–Friday schedule | Typical hours 7:30 AM – 4:00 PM PST (occasional overtime based on work volume)

Experience:

3+ years of medical billing and accounts receivable experience required

Revenue Cycle:

Advanced expertise in the revenue cycle management process and insurance claims processing cycle

Claims Knowledge:

deep understanding of insurance denials and unresolved claims resolution; knowledge of ICD-10, CPT, HCPCS, and CMS-1500 claim format

Proficient in MS Office — Outlook, Excel (intermediate), and Word; skilled with computers and multiple web browsers

Strong verbal and written communication and customer service skills; effective communication with partner facilities, co-workers, patients, and insurance companies

Investigate and resolve unresolved claims (denials, underpayments, delayed payments); troubleshoot claim data and submit written appeals with supporting documentation and timely follow-up

Make outbound calls and collaborate with insurance payors and partner facility business offices for claim resolution; Identify and communicate denial trends and coding issues to support clean claim processing

Perform account reconciliation — identify overpayments, complete refund requests, and process insurance takebacks via ERAs

Resolve assigned worklist items with detailed account documentation;