Customer Growth Strategy Manager | Consumer Goods, Retail, & Travel
Accenture
We AreAccenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. Visit us at: Role PurposeSupport the development and delivery of customer-led growth strategies by identifying opportunities, validating ideas, and contributing to market launch planning. Consultants work closely with Managers and client teams to turn insights into market-ready propositions.Key ResponsibilitiesConduct research and analysis on customer needs, market trends, and competitive activity. Execute rapid testing protocols with real and synthetic customers to validate concepts. Synthesize findings into actionable recommendations for prioritization and launch. Collaborate with design, product, customer insights, and marketing functions to shape propositions. Drive and assist in building business cases for high-priority growth opportunitiesWhat Success Looks LikeProducing insight and recommendations that directly shape client growth decisions. Effectively applying proprietary methods to accelerate and de-risk validation. Building skills in structured problem-solving and client engagement. Basic Qualifications:A minimum of 6 years of experience in strategy consulting, corporate innovation, or customer insight roles focusing on customer growth for retail or consumer goods space.Preferred Qualifications:Demonstrated consulting experience with client-facing delivery. MBA or relevant innovation program experience a plus. Experience or genuine interest in consumer goods, retail or hospitality & travel.Strong research and analysis skills. Exposure to concept testing, prototyping, or agile product/service development. Excellent communication and collaboration skills.Understanding of AI/ GenAIUnderstanding of quantitative data sets and some financial value casing and modeling also preferredCompensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We anticipate this job posting will be posted until 10/3/2026.Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here: U.S. Employee Benefits | AccentureRole Location Annual Salary RangeCalifornia $87,400 to $253,000Colorado $87,400 to $253,000Connecticut $87,400 to $253,000District of Columbia $87,400 to $253,000Illinois $87,400 to $253,000Maine $87,400 to $253,000Maryland $87,400 to $253,000Massachusetts $87,400 to $253,000Minnesota $87,400 to $253,000New York $87,400 to $253,000New Jersey $87,400 to $253,000Ohio $87,400 to $253,000Virginia $87,400 to $253,000Washington $87,400 to $253,000Requesting an AccommodationAccenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at View phone number on click.appcast.io or send us an email or speak with your recruiter.Equal Employment Opportunity StatementWe believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.For details, view a copy of the Accenture Equal Opportunity and Affirmative Action Policy StatementAccenture is an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities.Accenture is committed to providing veteran employment opportunities to our service men and women.Other Employment StatementsApplicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
- ...Song accelerates growth and value for... ...sustained customer relevance. Our... ...and marketing strategy; and campaign,... ...opportunities. Senior Managers are... ...individuals. Ability to travel 25-50%Basic... ...within the consumer goods space.Preferred... ...consumer goods, retail or hospitality...TravelCustomerLive inWork at officeLocal areaShift work
- Technology Strategy Manager / Senior Manager - Products Industry (Consumer Goods & Services, Retail & Travel, Automotive & Industrials)We Are:We are Technology... ...unlock value and drive growth. As AI accelerates the... ...growth, efficiency, and customer value. We help leaders translate...TravelCustomerWork experience placementLive inWork at officeLocal area
$130.9k - $251.9k
...Overview The Retail & Consumer Goods organization brings... ...strategic customer relationships and... ...Account Technology Strategy you will act as... ...with increased travel to client sites.... ...together with a growth mindset innovate... ...selling or change management. ~5 years...TravelCustomerOngoing contractFull timeLocal area- ...AreAccenture Song accelerates growth and value for our... ...through sustained customer relevance. Our... ...media and marketing strategy; and campaign, content... ...Consultants work closely with Managers and client teams to... ...customer growth for retail or consumer goods space.Preferred...TravelCustomerLive inWork at officeLocal area
- ...Summary The Service Strategy Senior Manager is a client-... ...service domains for Consumer clients. This... ...familiarity with retail, consumer products... ...strategies to improve customer loyalty,... ...creationDriving practice growth by leading... ...planningAbility to travel 50%, on average,...TravelCustomerSeasonal workLocal areaVisa sponsorship
$183.4k - $322.1k
...Summary The Service Strategy Manager, Consumer is a client-facing consulting... ...help clients improve customer, employee, and... ...value across omnichannel retail, e-commerce, and... ...zonesSupporting practice growth through proposals,... ...day workflowAbility to travel 30%, on average,...TravelCustomerSeasonal workLocal areaVisa sponsorship- ...s Utilities team, a group of management consultants helping leading organizations... ...service as a driver of customer trust, operational efficiency... ...-ready customer service strategies, operating models,... ...across the front- and back-office.Travel may be required for this role...TravelCustomerWork experience placementLive inWork at officeLocal area
- ...s Utilities team, a group of management consultants helping leading organizations... ...service as a driver of customer trust, operational efficiency... ...-ready customer service strategies, operating models,... ...across the front- and back-office.Travel may be required for this role...TravelCustomerWork experience placementLive inWork at officeLocal area
- ...AreAccenture Song accelerates growth and value for our clients through sustained customer relevance. Our... ...creative, media and marketing strategy; and campaign, content... ...work closely with Managers and client teams to turn... ...individuals. Ability to travel 25-50%Basic...TravelCustomerLive inWork at officeLocal areaShift work
- ...AreAccenture Song accelerates growth and value for our clients through sustained customer relevance. Our... ...creative, media and marketing strategy; and campaign, content... ...opportunities. Senior Managers are responsible for... ...individuals. Ability to travel 25-50%Basic Qualifications...TravelCustomerLive inWork at officeLocal areaShift work
$100k - $115k
...helped our fundraising customers raise over $4,600,000... ...and experienced Manager of FP&A Retail, Gift & Outlet to join... ...financial models to inform strategies, investment... ..., trade spend, or consumer products (preference... ...This is a hybrid role. Travel to World’s Finest Chocolate...TravelCustomerFull timeLive outLive inWork at officeLocal areaMonday to Friday$116.88k - $148.13k
...Consultant – Consumer Products and Retail and Logistics... ...Consulting, the management and... ...seeking long-term growth and career-enhancing... ...operations, customer order... ...executing business strategies for our... ...consulting firm Good depth of... ...and able to travel up to 80%, depending...TravelCustomerFull timeTemporary work$77.55k - $189.35k
...humans with agents drive customer success together.... ...Recruiters and Hiring Managers who support multiple... ...Energy, and Oil & Gas OR Retail and Consumer Goods industry.We have Core... ...overall long-term strategy for the account,... ...or new customersDrive growth within an existing assigned...CustomerFull timeWork experience placementWork at officeRemote workFlexible hours- ...processes. Additionally, Consumer Goods & Services industry is... ...to understand customer needs, and transforming... ...backgrounds.You are a confident Manager who spots and stays... ...SAP’s Business AI strategy, including an understanding... ...role. The amount of travel will vary from 0 to 10...TravelCustomerWork experience placementLive inWork at officeLocal area
$154.38k - $193.13k
...Principal – Consumer Products, Retail and Logistics,... ...Consulting’s Consumer Goods, Retail and... ...implemented, managed and optimized... ...and drive growth. Digital Business... ...the power of strategy, data, AI and... ...serve their customers. Intelligent... ...~ Ability to travel extensively...TravelCustomerFull timeContract workTemporary workWork experience placement$151k - $180k
...sophistication of online retail—profit measurement... ...new, profitable customers. We’ve helped... ...retailer partners, the consumers they serve, and... ...Strategic Account Manager to join our... ...achieve business growth. This role reports... ...Gong) ~ Ability to travel up to 20% Location...TravelCustomerFull timeCasual workWork at officeRemote workFlexible hours- Talent & Workforce Senior Manager, Consumer Goods & Services, Retail and/or Travel industryWe are:Accenture’s Talent Reinvention Partner and we’re helping clients... ...together.You bring deep expertise in workforce strategy, skills-based talent practices, workforce intelligence...TravelLive inWork at officeLocal area
$198.7k - $391.6k
...important channels for growth, customer engagement, and margin... ...their broader growth strategy, build the value narrative... ...Strategy Senior Manager is a client-facing consulting... ...shaped by shifting consumer behavior, channel... ...experienceAbility to travel up to 30%+ on average,...TravelCustomerLocal areaShift work$99k - $232k
...PwC, our people in strategy consulting focus... ...opportunities for growth, optimise operations... ...strengths, and managing performance to deliver... ...functions, consumer experience, and operating... ...match those needs.Travel RequirementsUp to... ...company or customer information, handling...TravelCustomerFull timeWork experience placementH1b- ...Affairs Program Manager — a rare blend... ...the morning of. Travel, expenses &... ...key issues, what good looks like, and... ...engagement with customers, strategic partners... ...’s leading consumer intelligence company... ...pathways to growth. In 2023, NIQ... ...With a holistic retail read and the...TravelCustomerWork at officeLocal areaDay shift
- ...Talent & Workforce Senior Manager, Consumer Goods & Services, Retail and/or Travel industry We are: Accenture’s Talent... ...bring deep expertise in workforce strategy, skills-based talent practices,... ...operations, accelerate revenue growth and enhance citizen services—creating...TravelLive inWork at officeLocal area
$200k - $220k
About the RoleAs a Finance & Strategy Manager at Hopper, you will be a... ...haveExperience in tech, fintech, travel, marketplaces or B2B... ...travelers globally. Our Hopper consumer booking platforms and HTS (Hopper... ...experience travel for our customers and our partners. We're proof...TravelCustomerWork experience placementLocal areaRemote workWork from homeRelocation package- ...As an HR Reinvention Manager, you will lead and... ...and transformation strategies aligned with business... ...expectations. Support business growth by working closely... ...practice. Travel varies by client needs... ...Minimum of 1 year of Consumer Goods & Services, Retail or Travel...TravelLive inWork at officeLocal area
- ...they go. If you are good with this then, great... ...and hands-on Senior Growth Marketing Manager who loves building from... ...developing a campaign strategy to writing the copy,... ...understanding of our customers, market and competitors... ...includes regular travel to industry conferences...TravelCustomerShift work
- ...together unlock unprecedented growth. We’re an independent,... ...Role Overview The Data Strategy & Growth Manager serves as a strategic connector... ...opportunities where consumer data can create value, and... ...applied across marketing, media, customer, and business use cases,...CustomerRemote workFlexible hours
- Wesco is seeking a Strategic Account Manager to support our Broadband business in the Great Lakes Region. The role focuses... ...Accounts teams, manage a pipeline, and lead solution development to meet customer needs while traveling 25%-50% as required. #J-18808-Ljbffr WESCOTravelCustomerRemote job
- We AreAccenture's Consumer Goods & Services practice helps... ...of enterprise strategy, commercial growth, operating model reinvention... ...economics, customer and consumer needs,... ...talent, and change management.Ensure engagement quality... ...environment.Willingness to travel up to 50%, based on...TravelCustomerLive inWork at officeLocal area
$210k
...– AI and Data, Consumer Products, Retail and Logistics, Infosys... ...drive strategic growth, executive... ...Revenue Growth Management (RGM), Pricing &... ...through pricing strategy, trade promotion... ...decision making. Customer Experience &... ...Willingness to travel as required by client...TravelCustomerFull timeContract workTemporary work$163.4k - $322.1k
...technologies, and formulate consumer-driven strategies to engineer a... ...Care Marketing Strategy Manager is a client-facing... ...organizational designo Customer, patient, member,... ...and channel strategyo Growth and margin improvement... ...experience· Ability to travel up to 30%+ on average...TravelCustomerLocal areaFlexible hours$75k - $80k
...data solutions for consumer packaged goods companies, manufacturers, and retailers. Our predictive... ...behavior, and drive growth—powered by six... ...strategic insight, customer-centricity, and... ...motivations and influence. Manages Buyer... .... Willingness to travel approximately 10...TravelCustomerFull timeContract workLocal areaRemote workFlexible hoursShift work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Growth Strategy Manager | Consumer Goods, Retail, & Travel. Be the first to apply!
- senior manager customer experience Chicago, IL
- remote customer service manager Chicago, IL
- director customer care Chicago, IL
- customer service executive Chicago, IL
- insurance customer service manager Chicago, IL
- customer service account executive Chicago, IL
- sales customer service manager Chicago, IL
- customer service project manager Chicago, IL
- customer advocacy manager Chicago, IL
- customer logistics manager Chicago, IL





