Office Manager, SI Office

Office Manager, SI Office

Hours: Full-Time – 35 Hours Work Location: 101 Tyrellan Ave, 2nd Fl, Staten Island, NY 10309

The Department of Design and Construction's (DDC) Operations Division, Staten Island Borough Office, is seeking an experienced and organized Office Manager. The selected candidate will assume overall responsibility for coordinating and overseeing the administrative support functions of the Staten Island Borough Office. The Office Manager will supervise administrative staff, provide support to field personnel, and create and maintain databases in coordination with other divisions.

Responsibilities include processing watermain shutdown requests for active projects and managing Freedom of Information Law (FOIL) requests in collaboration with DDC Legal and project engineers. The candidate will coordinate with Engineers in Charge by updating monthly site lists, maintain Protected Street Status records using the NYCStreets database, and prepare monthly infrastructure reports for Staten Island projects. The Office Manager will also prepare and receive project boxes for archiving and liaise with the Records Unit for box pickup. The Office Manager will respond to homeowner and business complaints received via 311 calls and manage water main shutdown notifications. Additional responsibilities include overseeing and maintaining the visitor sign-in log and records filing system, approving conference room scheduling, and collaborating with building management and the Operations Facilities team on all facilities-related matters. The candidate will also monitor security cameras to ensure the safety and security of guests and staff and submit monthly borough office reports. The Office Manager will serve as the backup liaison for Operations Technology and Innovation and assist the Assistant Commissioner with special projects as needed.

Please note: All candidates must be currently authorized to work full-time in the United States (U.S.). In compliance with Public Law 99-603, candidates are required to present original documents proving citizenship or the legal right to work in the U.S. DDC is unable to support or sponsor any visa application or visa extension, including but not limited to OPT/STEM visas, H-1B visas, F-1 practical training, permanent residence sponsorship, or any proposed change of visa type. DDC does not offer a training program as required by U.S. immigration law and is not hiring temporary employees. Candidates must have proper work authorization when an employment offer is made. Additionally, educational credentials must be from a U.S. Department of Education-recognized accredited institution. Credentials from foreign institutions require independent equivalency verification from an approved evaluation service.

Minimum Qualifications

1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or 2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or 3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education's website at

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.