Quality Assurance Technician

POSITION SUMMARY:

The Quality Assurance Technician is responsible for inspecting and testing incoming materials, in-process subassemblies, and final products. The Quality Assurance Technician will assist with various Quality functions, including special testing and statistical process control analysis. The position will perform quality inspections on subassemblies and final products to verify that products meet established quality specifications. The Quality Assurance Technician will also perform first article and process validation inspections to support approval of new suppliers, new processes and product or process changes.

POSITION GUIDELINES:

• Embraces change and continuous improvement
• Works effectively in a team environment.
• Demonstrates initiative and a self-directed work ethic.
• Builds productive working relationships and supports a positive, professional workplace.

JOB DUTIES & RESPONSIBILITIES:

• Perform incoming inspection and testing of materials used in manufacturing
• Perform in-process inspection and testing of ceramics, components and subassemblies.
• Perform final inspection and testing of finished product prior to shipment.
• Complete first article inspections and process validation inspections for new suppliers, new processes and product or process changes.
• Prepare Certificates of Analysis (C of A), Certificates of Conformance (C of C) and other required product documentation.
• Evaluate subassemblies and parts for conformance to established quality specifications and workmanship requirements and report nonconformances.
• Support root cause investigations and corrective/preventive action activities related to internal and external quality issues.
• Collect, record, analyze and report quality data, including trends and statistical process control information, to support process improvement and risk reduction.
• Maintain accurate, complete and timely quality records in accordance with company procedures and customer requirements.
• Assist with the development, review and revision of inspection and testing instructions and related quality documentation.
• Perform in-house calibration and verification of inspection and test equipment, including go/no-go gages, coordinate external calibration services as required and maintain required calibration records.
• Conduct routine process, product and procedural audits as assigned.
• Partner with Production Support, Assembly, Fabrication, Powder, Engineering and other departments to resolve quality concerns and support production needs.
• Support manufacturing testing activities, when needed.
• Wear proper personal protective equipment as necessary including but not limited to: eye and hearing protection, safety shoes, lab coats, gloves, dust masks and respirators.
• Maintain consistent and punctual attendance. Work flexible or additional hours, including weekends, as required to support production needs.
• Perform other duties and responsibilities as assigned.

QUALIFICATIONS

Experience/Background: 

• High School diploma or equivalent combination of relevant education and work experience that will allow successful performance of job expectations. 
• 2 or more years of relevant quality, inspection, manufacturing or related experience preferred.
• Ability to read basic blueprints or technical drawings and use common measurement tools such as calipers and micrometers is required.
• Experience with auditing is preferred.
• This position requires use of information which is subject to the International Traffic in Arms Regulations (ITAR). Must be a U.S. person or protected individual within the meaning of ITAR. ITAR defines U.S. persons and protected individuals as a U.S. Citizen, U.S. Permanent Resident (i.e. 'Green Card Holder'), U.S. Temporary Resident, Political Asylee or Refugee.

Skills: 

• Ability to use mechanical and electronic inspection and test equipment.
• Ability to use mechanical and electronic inspection and test equipment.
• Strong attention to detail and a consistent quality-focused mindset.
• Ability to identify problems, apply sound judgment and support practical solutions using established procedures, experience and available data.
• Ability to organize work, manage time, prioritize competing responsibilities and meet deadlines.
• Ability to read, understand and follow safety rules, manufacturing instructions, inspection instructions, policies, procedures and other company documentation.
• Effective verbal and written communication skills, with strong interpersonal skills and the ability to work collaboratively across departments to drive tasks to completion.
• Strong computer skills including Microsoft Office applications and web-based systems.
• Ability to prepare clear and accurate technical or quality documentation.
• Professional conduct, reliability and adaptability
• Proficiency in English sufficient to read, write, communicate and perform the essential functions of the position.

ENVIRONMENTAL & PHYSICAL REQUIREMENTS

Manufacturing / Non-Sedentary Requirements:

Incumbent must be able to perform the essential functions of the job. Work is performed primarily in a manufacturing and inspection environment. Typically requires the ability to spend more than 66% of each workday doing the following activities: stand for extended periods of time, walk, bend or stoop. Requires close visual acuity to perform inspection work and the use of required personal protective equipment (PPE), such as safety glasses and gloves. May have possible exposure to dust and may occasionally (less than 33% of the time) require the ability to lift and/or push up to 50 pounds.

ADDITIONAL INFORMATION REGARDING JOB DUTIES AND JOB DESCRIPTIONS

Job duties include additional responsibilities as assigned by one’s supervisor or another manager related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. Piezo Technologies reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. Piezo Technologies shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.