Merchant Sales Product Solutions Manager - Healthcare Payments - Vice President

Job Description

Drive new business and revenue growth in a fast-paced, client-facing sales role with a strong technical orientation. You will lead consultative sales engagements in Healthcare Payments—owning discovery, shaping deal strategy, and positioning tailored solutions that solve customer needs and win deals.

As a Product Solutions Manager in Healthcare Payments, you are a front-line seller responsible for originating and advancing opportunities with key prospects and existing clients. You will serve as the technical solution lead and voice of the customer—translating business, operational, and integration requirements into end-to-end solution designs, commercially viable proposals, and implementation-ready scope. You will articulate product capabilities and architecture, map workflows and data flows, address security/controls considerations, and drive internal alignment to deliver the right solution. You will also provide actionable market and technical feedback to Product teams to strengthen the platform, roadmap, and competitiveness.

J.P. Morgan Healthcare Payments supports healthcare organizations of all sizes with an end-to-end suite of solutions built specifically for healthcare. Backed by deep industry expertise and the scale of J.P. Morgan Payments, we connect consumers, providers, payers, and health tech companies across every healthcare payment transaction, creating a faster, simpler experience for all. Our solutions are compliant and certified to HIPAA   to securely process payments and move healthcare data at scale. Through embedded integration, they streamline operations, reduce friction, and improve the consumer experience.

Job responsibilities

• Leads solutioning and the adoption of existing and upcoming client-facing products and capabilities while defining and configuring optimal solutions that address clients’ needs and objectives
• Serves as a subject matter expert on a defined set of products and capabilities with a deep understanding of our clients’ needs and current industry trends
• Leads and drives sales execution across pricing strategy, pipeline planning, account planning, and opportunity management; upskills the sales team on product knowledge through training and collateral development
• Owns and advances client and prospect engagements to uncover pain points, sharpen value propositions, and refine solutions; regularly communicates critical client feedback to Product teams to inform the strategic product roadmap
• Maintains a strong sales mentality, consistently goal- and quota-driven with clear ownership of outcomes
• Operates with strong organization in a fast-paced environment with the ability to manage a dozen projects simultaneously
• Proactively sources and qualifies new opportunities while shepherding inbound requests through the sales cycle
• Demonstrates a proactive and hardworking nature with a bias for action
• Consults with clients to deeply understand current-to-future state needs, leveraging product implementation experience to influence solution design and close strategy
• Collaborates with other departments across the firm to fulfill potential treasury and banking client needs

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in problem-solving across multiple teams and a cluster of products
• Extensive experience leading and influencing outcomes in a sales cycle and engaging with clients on a regular basis
• Experience modifying preconfigured solutions to solve complex client problems and drive successful deal outcomes
• Demonstrated prior experience working in a highly matrixed and complex organization
• Understanding of healthcare with knowledge specific to Revenue Cycle Management
• Proven success with strong communication skills, verbal and written
• Demonstrates critical thinking abilities across a multitude of scenarios
• Travel required up to 25%
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Preferred qualifications, capabilities, and skills

• Strong technical skills with understanding of multiple system integrations
• Proficient in Microsoft Office Programs and Salesforce

FEDERAL DEPOSIT INSURANCE ACT:

This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorganChase’s review of criminal conviction history, including pretrial diversions or program entries.

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our  FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the Team

A part of the Commercial & Investment Bank, J.P. Morgan Payments enables organizations of all sizes to execute transactions efficiently and securely, transforming the movement of information, money, and assets. The team of experts tackles complex challenges at every stage of the payment lifecycle. And their industry-leading solutions facilitate seamless transactions across borders, industries, and platforms.

Operating in over 160 countries and handling more than 120 currencies, J.P. Morgan Payments business is the largest processor of USD payments, with a daily transaction volume of $10 trillion.