Account Manager/Digital Media

GumGum is the contextual-first technology leader transforming digital advertising with AI-powered, non-invasive data and media solutions. We champion effective advertising that uplifts and respects consumers. Our proprietary Contextual, Attention, and Creative solutions create the perfect match between a brand and a consumer in the right moment and mindset. Founded in 2008, GumGum is headquartered in Santa Monica, California, and operates in 19+ markets.

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The Account Manager is a critical role within the Client Solutions department that partners directly with Sales to best service our advertising agency partners and execute on a variety of campaigns to meet client targets. The Account Manager is ultimately responsible for ensuring that all aspects of campaign performance are exceeding expectations while simultaneously updating, educating and building relationships with advertising clients.

Additionally, the Account Manager helps facilitate the management of all aspects of the campaign internally, working with our Design team, the Advertising Operations team and Engineering team to expertly set up each campaign according to key performance indicators. 

Note: This position offers the opportunity for remote work or 'work from home' as there isn't a nearby office. However, GumGum is excited to only consider applicants residing in the local area listed in the job description for business needs including some or all of the following: client interaction, team interaction, timezone, etc.

What You'll Achieve

• Take ownership of GumGum’s renewal business Lead the charge in supporting GumGum’s renewal business by providing GumGum clients with an industry leading end-to-end experience
  
  
  
  • Build strategic and long-lasting relationships with GumGum’s key clients
  
  
  • Attend in person meetings and entertain clients as deemed necessary
  
  
  • Present campaign performance and updates to client or sales team and communicate optimizations to achieve goals
  
  
  • Discover incremental opportunities for growth among existing campaigns
  
  


• Driving strategy for growth of key accounts
  
  
  
  • Support Sales in managing and executing strategic sales opportunities 
  
  
  • Understand the client pipeline and strategically use current campaign success to help secure revenue on future initiatives
  
  
  • Spend ample time researching client campaigns and programs they are running outside of GumGum
  
  


• Coordinate internal teams and execute on sold campaignsWork with AdOps to properly implement and manage sold advertising campaigns
  
  
  
  • Meet regularly with stakeholders to make sure campaign details are organized, up-to-date and turnaround times are being adhered to
  
  
  • Take ownership of pod meetings, set the agenda and have goals in place so the team understands what should be accomplished during that time
  
  
  • Make sure there is alignment on client success metrics across the rest of the operations department
  
  
  • Review campaign performance daily to ensure performance is trending to achieve KPIs. Meet with Ad Ops to suggest campaign optimizations
  
  
  • Provide feedback to the company on how to best service clients' needs
  
  

Skills You'll Bring

• BA/BS degree in Business (Advertising/Marketing) or similar experience


• 1-2+ years of experience in the digital media field, preferably in online verticals - Account Management and/or Media Planning


• Familiarity with Doubleclick, Sizmek, MOAT, Integral Ad Science, Millward Brown, Upwave, Salesforce, DoubleVerify and JIRA


• Proficient with online advertising terms, concepts, and revenue model


• Able to manage a variety of client needs while delivering on GumGum’s reputation for excellent customer service

What We Offer

At GumGum, competitive base pay is a part of a total rewards package which also includes benefits, an emphasis on recognition, development, and wellness. The reasonable estimated base pay range for this role is from $65,000 to $85,000 annually. The actual amount may be higher or lower. Individual compensation will vary based on factors including, but not limited to, relevant qualifications, work location, and labor market conditions.

The total rewards package offered also includes an employer-matched 401(k) retirement plan, and depending on the role, participation in a bonus, commission, or stock incentive program. Your recruiter can share more specifics during the hiring process. Learn more about our U.S. benefits & perks package at gumgum.com/benefits .

Awards

• Shortlisted for Marketing Technology Company of the Year for the 2023 Mumbrella Awards


• 2024 Winner of 7 BuiltIn Awards on a national, regional, and remote scale - including Remote Best Places to Work at #25 and Best Midsize Places to Work in Los Angeles, CA at #9


• Ad Exchanger Programmatic Power Player 2022 and 2021


• CTO Hero Award of OTT.X 2023


• Digiday Media Awards Europe finalist 2022 and 2021


• Finalist for the 2023 AdExchanger Awards Best Video Technology For Media Suppliers


• Gold Award at the IAB Mixx Awards in Belgium in the “Best Use of Advertising Technology” category


• The Drum Award Digital Advertising: Game-changing Technology for Domino's case study

GumGum is proud to be an equal opportunity employer. At GumGum, we believe in cultivating an environment where our team members can bring their authentic, whole selves to work. Encouraging identity and belonging is one of the many aspects of our culture that makes us stronger as an organization and drives innovation. We are committed to building and delivering a diverse, inclusive, and equitable workforce that is representative of the world around us, where all individuals are treated with respect and dignity - and to act swiftly if this value is ever threatened. We are constantly striving to be better, and we continue to take strategic steps to advance representation. 

Learn more about our DEIB programming at gumgum.com/deib

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