OPERATIONS ASSISTANT

Job Summary
A Japanese manufacturer of industrial electrical products is seeking an experienced Operations Assistant to support daily operations. This opportunity is ideal for a detail-oriented administrative and order processing professional who enjoys working with customer orders, inventory records, shipments, and cross-functional teams.

The Operations Assistant will play a key role in keeping orders accurate, shipments on track, and internal communication moving smoothly. This is a strong opportunity to join a stable manufacturing environment with collaborative teams, supportive leadership, and a clear focus on accuracy, follow-through, and customer satisfaction.

Key Responsibilities:
- Process customer orders and purchase orders from initial entry through shipment.
- Verify product numbers, quantities, pricing, delivery details, and order information for accuracy.
- Track inventory, backorders, open items, and shipment status to ensure timely follow-up.
- Investigate order discrepancies and coordinate resolutions with internal teams.
- Prepare shipping documentation and provide updates on order and delivery status.
- Work closely with sales, customer service, and warehouse teams to support smooth daily operations.

- Pay Range: $25 to $27 per hour DOE.
- Job Type: Direct hire.
- Schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m.
- Location: Rolling Hills Estates, CA.

Required Qualifications and Skills:
- 2+ years of experience in operations support, order processing, sales support, or a similar administrative role.
- Experience working in manufacturing, industrial distribution, or a related business environment.
- Hands-on experience using an ERP system or inventory management system.
- Strong Microsoft Excel skills (PivotTables and VLOOKUP) and the ability to maintain accurate data and order records.
- Strong attention to detail when reviewing product numbers, quantities, pricing, and delivery information.
- Ability to prioritize multiple orders, follow up on open items, and resolve discrepancies independently.
- Professional communication skills and the ability to work effectively with internal teams.

Preferred Qualifications:
- Associate degree in business or a related field.
- Experience with industrial products, electrical components, or related manufactured goods.
- Familiarity with product part numbers, backorders, shipment tracking, and shipping documentation.
- Experience supporting sales, customer service, warehouse, or distribution operations in a manufacturing environment.

Equal Opportunity Employer / Disabled / Protected Veterans

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