Office Services Supervisor

Job Description

Job Description

Office Services Supervisor

Vendor Direct Solutions LLC is looking for a highly motivated and experienced Office Services Supervisor. The Office Services Supervisor is responsible for the day-to-day operations and staff in the Service Center. They will serve as the point person on-site for customer issues and ensure customer expectations are met. They will report directly to the VDS Director of Operations.

Job Duties:

• Oversee department personnel; delegating tasks and responsibilities, monitoring attendance, overtime, and performance issues.
• Coordinates daily routines, scheduling, workflow, and special projects within the Service/Copy Center.
• Work closely with and train floating VDS employees.
• Run high volume copy machines; produce the binding, cutting, and/or assembly of reprographics projects as necessary.
• Electronic imaging and printing.
• Scanning and converting documents.
• Ensure convenience copiers are working properly, checking for quality via daily inspections. Loading copy machines with paper and toner as needed. Clear paper jams and contact/inform technicians for specific problems.
• Assist VDS management with company policies and initiatives.
• Maintain records for management reports and inventory of supplies needed.
• Coordinate the distribution of office supplies, fax transmissions and mail to company personnel and/or designated drop-off points as required.
• Maintain a high level of technical expertise, industry knowledge and a professional disposition.
• Assist the Facilities department with overseeing visitors’ offices, conference room management, set-up and catering support as needed.
• Handle sensitive and confidential information.

**The job duties listed above are not an exhaustive list of every task that will be perform but are intended to provide a representative summary of the major duties and responsibilities. Candidates may be required to perform additional, position-specific duties.

  Job Qualifications:

• Exceptional customer service skills.
• High school diploma or equivalent required; some college preferred.
• Strong leadership skills and willingness to function as role model within the office.
• Minimum of three years office services experience in a legal environment and relevant supervisor/lead experience.
• Ability to interact with high level executives, administrators, attorneys, paralegals and assistants.
• Experience in using reprographics equipment, including models with color copying/printing capabilities.
• Understanding of postal equipment, including standard shipping software.
• Excellent communication skills, both verbal and written.
• Keyboard and Windows PC/Office Suite skills.
• Must be able to lift up to 50 pounds.
• Must be able to push, pull, bend, twist, and work standing up for long periods of time.

Vendor Direct Solutions, LLC (VDS) is an industry leader in providing on-site and technology solutions for law firms and other professional service providers. Our team is comprised of experts who are skilled in the creation, design, and implementation and management of technology-based document solutions and strategies, from state-of-the-art electronic and file sharing systems to conventional back office support systems.

Our on-site solutions include professional management of all or selected segments of a firms records management, office services and IT operations. Our team includes outsourcing experts, records management professionals, senior consultants and directors who have built their careers in the legal and business process management space.

VDS also provides flexible on-site management resources and consulting to build Technology Solutions that include Records and Document Management Systems, Enterprise Search Solutions and the development of Intranet dashboards that speed the access to personalized information for end-users.

Company Description

Vendor Direct Solutions, LLC (VDS) is an industry leader in providing on-site and technology solutions for law firms and other professional service providers. Our team is comprised of experts who are skilled in the creation, design, and implementation and management of technology-based document solutions and strategies, from state-of-the-art electronic and file sharing systems to conventional back office support systems.\r\n\r\nOur on-site solutions include professional management of all or selected segments of a firms records management, office services and IT operations. Our team includes outsourcing experts, records management professionals, senior consultants and directors who have built their careers in the legal and business process management space.\r\n\r\nVDS also provides flexible on-site management resources and consulting to build Technology Solutions that include Records and Document Management Systems, Enterprise Search Solutions and the development of Intranet dashboards that speed the access to personalized information for end-users.