Office Manager

Office ManagerSan Diego Hand SpecialistsSan Diego Hand Specialists is a practice of 4 surgeons specializing in hand and upper extremity care, supported by a team of about 20 employees. We are looking for an Office Manager who will lead our staff and share our passion for providing excellent patient care.Please make an application promptly if you are a good match for this role due to high levels of interest.Role DescriptionThis is a full-time, on-site role based in San Diego, CA. The Office Manager is responsible for overseeing daily office operations and ensuring smooth workflows — including scheduling, patient intake and check-out, revenue cycle management, medical records coordination, and office supply and equipment maintenance. The Office Manager supervises and supports staff, monitors workload, and helps develop and implement office policies and procedures. The role requires consistent collaboration, problem-solving, and attention to detail.We're looking for an experienced professional who can:Oversee the daily operations of the clinicEnsure adequate staff coverageManage office and physician credentialing and contractingHandle HR duties, including hiring, onboarding, staff performance evaluations, coaching, compensation oversight, disciplinary action, termination, and resolving employee conflictsApprove time-off requests and process payrollRespond to patient complaintsFacilitate weekly meetings with doctors and staffOversee ordering of medical and office suppliesEnsure employees adhere to company policies, procedures, and HIPAA compliancePerform other duties as assignedQualificationsBachelor's degree requiredMaster's degree in Health Administration, Business Administration, or equivalent relevant experience preferredAt least 3 years of experience as an Office Manager preferredProficiency in Microsoft Office, Electronic Medical Records (EMR) systems, and general office equipmentStrong communication and customer service skills, with the ability to interact effectively with patients, clinical staff, and external partnersStrong office administration skills, with the ability to manage scheduling, records, and daily office xhyhwjd workflowsExperience in a healthcare or medical office setting, including familiarity with HIPAA and patient confidentiality requirementsDemonstrated ability to lead and support staff, prioritize tasks, and resolve issues in a fast-paced environmentBenefits401(k)Medical insuranceDental insurancePaid time offSick leavePaid holidaysPaid parkingScheduleMonday–Friday, 8:00 a.m. – 5:00 p.m.Requirements for EmploymentBackground checkFlu vaccinationVerification of diplomas2 professional referencesCompensation: Hourly, $35-38 per hour based on experience level