Veterinary Assistant

Veterinary Assistant

Are you passionate about helping animals in need and eager to advance the field of animal welfare? Do you thrive in a dynamic, complex, highly collaborative environment? If so, the role of Veterinary Assistant at the ASPCA's new Recovery & Rehabilitation Center (R&R Center) in Pawling, NY might be right for you!

The R&R Center in Pawling, NY, is a unique program dedicated to providing integrated sheltering, behavioral, and medical care for canine victims of cruelty. The R&R Center team works closely with ASPCA teams in New York City to help animals rescued in partnership with the NYPD.

The individual in this role is responsible for providing high quality veterinary care to canines recovering from the physical and behavioral impacts of animal cruelty at the R&R Center. The successful candidate for this role values teamwork, collaboration, and an integrated approach to recovery and rehabilitation that balances medical, behavioral, and environmental needs.

This is an in-person position located at the R&R Center in Pawling, NY. This position requires ability and willingness to travel up to 5% of the time. Schedules for this position include days, evenings, weekends, and holidays; regular schedule will include at least one weekend day.

Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, location, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new hire offers only, and staff compensation may increase beyond the maximum hiring range based on performance over time. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. The expected hiring salary range for this role is set forth below and may be modified in the future. The target hiring range for this role is $24 - $25.44 hourly.

At the ASPCA, you don't have to choose between your passion and making a living. Our comprehensive benefits package helps ensure you can live a rewarding life at work and at home. Our benefits include, but are not limited to: affordable health coverage, including medical, employer-paid dental, and optional vision coverage. Flexible time off that includes vacation time, sick and bereavement time, paid parental leave, 10 company paid holidays, and paid personal time off that allows you even more flexibility to observe the days that mean the most to you. Competitive financial incentives and retirement savings including a 401(k) plan with generous employer contributions we match dollar for dollar up to 4% and provide an additional 4% contribution toward your future each year. Robust professional development opportunities including classes, on-the-job training, coaching and mentorship with industry-leading peers, internal mobility, opportunities to support in the field, and so much more. We are also a qualified employer for the Public Service Loan Forgiveness program.

Responsibilities include but are not limited to: functional duties such as providing a safe and compassionate environment for animals in our care, our staff, and for our clients by using low-stress handling techniques. Collaborating with behavior and sheltering colleagues to ensure holistic, balanced care for animals and a cohesive team culture for staff. Communicating regularly with the behavior team using objective language and established communication systems to ensure information is shared in a timely fashion with relevant stakeholders. Observing individual animals and the overall population for signs of illness, injury, and/or poor welfare, communicating any issues quickly and effectively. Providing continuous hands-on support during exams, surgery, specimen collection, and humane euthanasia procedures. Administering oral and topic medical for preventive or therapeutic purposes under the direction of a veterinarian and in accordance with all state and federal laws. Monitoring patients post-operatively to ensure safety and comfort and to identify possible post-operative or anesthesia-related complications. Maintaining active knowledge of all daily procedures and protocols. Providing administrative support to the Veterinary Services team, accurately documenting findings, results, and other data in a timely fashion. Following all protocols to ensure chain of custody is maintained and appropriately documented, and for the disposition of forensic evidence. Cleaning and disinfecting kennels, equipment, and facility as needed, while donning appropriate PPE. Assisting with daily animal care including feeding and medicating, as directed. Ensuring medical areas are kept clean, organized, and ready for use. Tracking inventory and ensuring veterinary areas are well stocked at all times. Identifying and communicating inventory and ordering needs. Administrative, financial, and operational duties such as participating in daily rounds alongside behavioral and sheltering staff, collaborating openly to provide excellent and integrated care. Regularly attending all Veterinary Services, appropriate cross-functional, and all-staff meetings. Accurately tracking and reporting time worked, time off, and work-related travel expenses. Responsibly stewarding R&R Center assets. Other responsibilities as assigned by manager.

Education and work experience: High School Diploma or GED required, B.S. or B.A. preferred. A minimum of one year handling and restraining dogs in a veterinary or shelter setting. Veterinary Assistant experience preferred. Fear Free Veterinary certification (approximately 9 hours) required within 60 days or hire.

Qualifications: Valid driver's license and ability to pass a motor vehicle history check demonstrating safe driving. Fluent in the use of MS Word, Excel, PowerPoint; familiarity with shelter software systems or Salesforce a plus. Excellent written and oral communication skills. Able to regularly witness animals suffering medically and/or behaviorally. Comfortable with humane euthanasia in theory and in practice. Displays concern for the safety and well-being of self, animals and others, especially under stress. Fosters collaboration by creating strong connections with colleagues at all levels and in all areas. Builds strong work relationships based on trust, respect, and listening to understand. Freely and generously shares knowledge, skills, and expertise with others. Demonstrates genuine interest in the thoughts, ideas, and expertise of others. Proactively problem-solves and takes appropriate initiative to implement solutions. Flexible; can easily adapt to changes and help others do the same. Resilient; bounces back from difficult and disappointing situations quickly. Models transparency, integrity, honesty and strong ethical principles. Unafraid of hard conversations and approaches them openly, quickly, and kindly. Views conflict as generative, using disagreement to drive innovation, improve communication, clarify and articulate values, and build stronger relationships. Values ongoing training and continuing education for self and team, ensuring ample access to learning opportunities. Willing and able to work in a variety of environments including but not limited to: indoor climate-controlled spaces. Outdoor natural climate spaces where extreme temperatures and/or precipitation are possible. On surfaces that are wet or uneven. In loud or continuously noisy areas. Willing and able to work with chemical and biological hazards such as medications, cleaning products, urine, feces, blood, and sharp objects. Able to work in a physically demanding environment that requires standing, walking, bending, squatting, and/or kneeling for extended periods of time. Able to lift and carry animals (50 pounds unassisted, 100 pounds with assistance) and equipment, such as food bags, bedding, and cleaning supplies. Able to comfortably handle and restrain animals safely and humanely, particularly in stressful situations. Ability to wear appropriate Personal Protective Equipment, including but not limited to disposable coveralls, respirators or face masks, and booties.