Food and Beverage Supervisor

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The Food and Beverage Supervisor will supervise and manage the activities of the front-of-house team and coffee shop staff, ensuring prompt, efficient, and friendly service for all guests.

Responsibilities

• Schedules dining reservations and arranges parties or special services for diners.
• Greets guests, escorts them to tables, and provides menus.
• Addresses and corrects complaints of patrons.
• Assigns work tasks and coordinates activities of the F & B outlet room associates to ensure prompt and courteous service to patrons.
• Inspects F &B outlet serving stations for neatness and cleanliness, and requisitions table linens and other dining room supplies for tables and serving stations.
• May interview, hire, discharge, train, schedule work hours and keep time records of associates.
• May assist in planning menus, prepare beverages and expedite food orders.
• May collect payment from customers and total receipts at end of shift to verify sales and clear cash register.
• Rewards associates who use their empowerment to meet or exceed guest expectations.
• Other duties as assigned by the leader

Education and Experience

• HS Diploma or equivalent
• One-year experience as cashier, two years' experience as a server, and one year in direct sales or the retail trade; OR, an equivalent combination of experience.

Licenses/Certifications

• TIPS Certification and Food Safety Certification