Information Associate FT Nights Emergency RoomShawnee, KS

Information Associate

AdventHealth Shawnee Mission has been providing faith-based, whole-person care to the Kansas City community since 1962. Our team members, physicians and volunteers extend the healing ministry of Christ each day through dedication to clinical excellence and uncommon compassion. As the largest health care provider in Johnson County, we touch lives throughout our community at our locations in Lenexa, Shawnee Mission and South Overland Park, and through our main campus AdventHealth Shawnee Mission in Merriam, which includes a cancer center, six physician office buildings and an associate child-care center. We're also proud to have more than 30 specialized physicians serving at 15 primary and urgent care locations.

Joining our team means joining an important mission to serve others but can also serve your family well. Our team members enjoy superior health benefits, Magnet Recognition, tuition reimbursement, a generous Paid Days Off plan and support in achieving your personal health goals through our Associate Wellness Department.

Every day, our fellow team members show up to work, unified by one shared mission: Extending the Healing Ministry of Jesus Christ. As a faith-based health care organization, our story is one of hope as we strive to heal and restore the body, mind and spirit. Though our facilities are spread across the country, this unwavering belief binds us together. Across every office, exam and patient room, we're committed to providing individualized, holistic care. This is our Christian mission, and it inspires us to help make communities healthier and happier.

The Role You'll Contribute

The Information Associate (IA) is providing a variety of essential clerical duties of a routine, recurring nature for a specific department(s) within Shawnee Mission Health. These duties are essential to the smooth operation of the department and workflow of the nursing staff, physicians and other members of the health care team. The IA is often the first contact customers have with the department. As such, the IA is expected to uphold the highest level of customer service skills. The ability to communicate effectively is imperative to this position.

The Value You'll Bring To The Team

• Welcome visitors by greeting them in person or by telephone.
• Assist patients by responding to requests and obtaining needed services from physicians, CAs and other team members.
• Provide information by answering inquiries, relaying calls, providing directions, and referring inquiries to nursing and physician staff.
• Listen attentively and provide information in a way that is respectful and ensures understand.
• Maintain a safe and clean working environment by complying with procedures, rules and regulations, adhering to infection control policies.
• Perform clerical duties to maintain efficient workflow

The Expertise And Experiences You'll Need To Succeed

• High School Diploma or Equivalent
• BCLS obtained through the American Heart Association
• 1 to 2 years of Position-Related Experience

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

Category: Administrative

Organization: AdventHealth Shawnee Mission

Schedule: Full-time

Shift: 3 - Night

Req ID: 25024550

We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.