Automotive Service Advisor

Full-time Service Advisors spend the majority of their time in an office setting, although they frequently visit the repair shop. They work with a guaranteed hourly rate plus commission based on sales and gross profit margin where the sky is the limit!

• Greeting customers and answering basic automotive questions.
• Consulting with technicians about needed repairs and alternatives that can be offered in place of expensive repairs.
• Building accurate repair orders and ordering necessary parts for proper repairs.
• Answering customer questions about service outcomes and consulting with technicians when necessary.
• Informing customers about potential cost savings and warranty protections.
• Assisting customers with deciding on priority and necessity of repairs.
• Overseeing and managing the service center’s scheduling and workflow.
• Informing customers of changes in service or when their vehicle is ready to be picked up.

Requirements:

• Experience in the automotive field is highly recommended.
• A strong understanding of automotive technology and the automotive industry.
• Excellent customer service, interpersonal communication, attention to detail, and sales skills are a must.

BMS is family owned and operated since 2008. We work hard in this face paced environment, but we play hard too, no weekends EVER! We believe that life is short and spending time with your family and friends is extremely important. Our motto here at BMS is - Quality repairs with the Honesty and Integrity that you deserve! - We have stuck to that motto to the best of our ability from day one. We treat our customers as if they were family and always try to keep their budget in mind while keeping them safe and reliable on the road. Because of that fact, we have extremely loyal customers that will drive from all over the metroplex to use us and our word of mouth advertising is phenomenal! We're still growing and are looking for fun and talented individuals who want to grow with us. If you're looking for a place to plant roots that has a family spirit and team mentality, a place that appreciates your talents and abilities, and an environment that challenges you while helping you to reach the next step in your career we would LOVE to have you!