OUTLET SUPPORT ASSOCIATE - HIALEAH

Job Description

Job Description

Who We Are…

With over 50 years of experience, and several CITY Furniture and Ashley HomeStore showrooms and distribution centers throughout Florida, CITY Furniture continues to be recognized as a top furniture company in South Florida and nationwide. By joining CITY Furniture, you become part of a family-spirited organization that is focused on you! With planned local growth, plus growth in new markets over the next several years, the CITY Furniture team is excited about the future. Join our fun, family-spirited team to build a long-lasting career at a company that will continue to challenge, develop, and appreciate its Associates. Click Here to watch our Company video!

Our Vision is to be the ultimate furniture and mattress store.

Our Purpose is to enrich people’s lives and make the world a better place.

Our Mission is to provide quality home furnishings, at excellent values, in an exciting and fun environment.

Our Values : Mutual Trust & Respect | Continuous Improvement | Entrepreneurial Spirit | Customer Focus | Teamwork | Giving Back

What Benefits You’ll Receive…

• Competitive, Transparent Compensation
• Medical, Dental, and Vision
• Life & Disability Insurance
• Voluntary Insurance (Accident, Hospital, Critical Care, etc.)
• 401(k) with Company Match
• Paid Vacation & Sick Time
• Employee Resource Groups (ERGs)
• Flexible Environment
• 90% Promote from Within
• Employee Assistance Program (EAP)
• Associate Purchase Discount Program
• Paid Parental Leave
• And so much more….

What This Opportunity Is…

At CITY Furniture, our Outlet Sales Associates are more than just a salesperson — they are entrepreneurs with the power to shape their success. We provide the furniture, marketing support, delivery services, and aftercare. It’s up to you to maximize these resources. Through our marketing efforts, we generate a steady flow of customers. You can also take ownership of your time, building your customer base through referrals, repeat purchases, and prospecting past guests. Sales Associates have the opportunity to make one appointment per month or 100 — it’s your business, your time, and your choice.

As a Sales Associate, you will be helping customers create a home they’ll love while building an exciting career for yourself. No furniture sales experience? No problem. We have a best-in-class training program to get you ready to succeed, along with a dedicated team of leaders supporting you every step of the way. Your contributions will not only help CITY Furniture remain a top furniture retailer nationwide and a Top Workplace®, but will also empower you with valuable experience, growth opportunities, and the potential for personal and financial independence.

Click here for a day in the life of a Sales Associate.

Position Title: Sales Associate

Reports To: Showroom Manager

Location: Hialeah

Department/Sub-Department: Sales

Compensation: Starting at $65K/yr *Detailed compensation structure listed below

What You’ll Do…

As a Sales Associate , you will:

• Help guests design a home they'll love
• Engage and present various home furnishings and service options
• Navigate large showrooms and be on your feet 8 hours a day
• Build personal connections and guide customers through the sales process
• Assist guests in finding the best financing options
• Convert customer interactions into successful sales
• Create invoices and schedule deliveries
• Prospect and account management
• Maintain neatness of the showroom for a welcoming customer experience
• Meet or exceed monthly sales goals and other KPIs set by management
• Address customer concerns to ensure customer satisfaction
• Continue professional development

Compensation : This is a commission-driven position with uncapped earning potential. Success here at CITY is about developing your skills and knowledge. You have the autonomy to grow by learning the product line and role-playing with your colleagues to accelerate your sales and professional development. After your first year, you can expect to make a minimum of $65K if you are hitting your targets, and you have the potential to earn $100k, $150k, $200k, or more, regardless of market conditions. It all depends on how you run your business and the effort you put in.

What We’re Looking For…

• Positive Energy
• Goal-Oriented
• Speaking Effectively / Listening Attentively
• Self-Driven And Motivated
• Customer Facing Experience
• Relationship Management
• Ability To Influence
• Integrity
• Professionalism
• Change Receptivity
• Technology Fluency
• Entrepreneurial Spirit

What’s Required…

• Education & Work Experience:
  • High-School Degree from an accredited institution, or GED equivalent
• Schedule:
  • Ability to work evenings and weekends as part of a flexible and accommodating full-time, 40-hour-per-week schedule
• Technology Requirements
  • Knowledge of Microsoft Office Programs (i.e. Excel, Word, and Outlook, etc.)
  • Google Suite (i.e. Docs, Sheets, Slides, etc.)
  • You’ll use an iPad for all training, transactions, financing applications, inventory checks, etc.
• Ability to guide customers throughout the showroom for extended periods of time. Some of our showrooms are equivalent to the size of two football fields and Associates have recorded over 15,000 steps taken in a single day!

CITY Furniture, Inc. is an Equal Opportunity Employer. We recruit, hire, train, and promote individuals in all job titles without regard to age, race, color, sex, religion, sexual orientation, gender identity, national origin, disability, genetic information, or status as a covered veteran or any other status protected by federal, state or local law. At CITY Furniture, Inc. we are committed to a fair and equitable workplace where everyone is a respected and a valued member of the team.