Technician 3 - Occupational Health

Occupational Health Technician

Under the direction of a Licensed Physician and the Supervision of a Registered Nurse (OHN) and Administrative Coordinator, the Occupational Health Technician coordinates both administrative and clinical tasks to facilitate the function of the Occupational Health clinic.

Principal Responsibilities:

Office Administrative Duties:

• Performs all administrative functions of the clinic including answering phones, greeting patients, chart preparation, filing, archiving of medical records.
• Provides administrative support in including calendar management, appointment scheduling and office management.
• Completes and tracks monthly budget reports; maintains metric databases; coordinates meetings; maintains clinic schedule; assists with projects.
• Facilitates the delivery of necessary office set-up for other OH staff and partners (EAP, Wellness).

Clinical Responsibilities/Duties:

• Perform basic laboratory tests, including phlebotomy, pulmonary function tests, audiometric exams, visual acuity testing, EKGs, and urine testing/drug screening.
• Prepares employee for medical examination including chart preparation, recording vital signs and assisting the OHN and/or physician during an examination.
• Perform examination instruments and equipment, collect and prepare laboratory specimens.
• Keeps examining rooms neat and clean.
• Under the direction of the OHN or physician performs minor first aid treatment.
• Maintains recordkeeping for medical surveillance exams.
• Coordinates and participates in the planning and implementation of Health & Wellness programs including, but not limited to, educational and training seminars, screening programs, and Health Profile processes.
• Coordinates and/or assists with the logistics, scheduling, and publicity of Wellness programs.
• Collaborates with the Occupational Health Nurse and the site Safety Professional in medical surveillance management, as needed.
• In collaboration with OHN, partners with Human Resources, Safety and site management teams to assure integrated team approach to problem solving.
• Member of First Aid/Emergency Response Team.
• Participates on site teams as indicated.

Decision-Making and Problem-Solving:

Strong organizational and communication skills required. Ability to maintain confidentiality a must. Must comply with local and state laws, and regulatory requirements. Must comply with limitations of scope of practice. Knowledge of OSHA, FMLA, ADA preferred.

External and Internal Interactions:

Must be able to interact with all levels of employees and management, especially the highest level executives. Expect interaction with both internal and external contacts.

Physical Requirements/Working Conditions:

Position requires inclusion into Bloodborne Pathogens program.

Qualifications:

Required:

• High school diploma or equivalent is required.
• Proficiency in phlebotomy is preferred.
• Excellent verbal and written communication skills, with exceptional interpersonal, customer service, and time management skills are required.
• A sense of urgency required while maintaining a high degree of professionalism.
• The ability to multi-task, work with minimal supervision, and achieve results in a fast-paced environment is required.
• Strong organizational skills are required.
• Must be able to manage multiple priorities, maintain confidentiality, and operate with poise and professionalism in a complex, and rapidly changing environment.
• CPR/AED, Spirometry and Hearing Conservation certification/training is required within first 90 days of employment (company provided).

Preferred:

• A minimum of 3 years of administrative experience is preferred. (A health-related area or Human Resources preferred)
• A minimum of a Medical Assistant Certificate.
• Experience with Ariba, ARAVO, or other related accounts payable systems is preferred.
• Experience with GXRS and CTO is a plus.
• Demonstrated proficiency with productivity tools and portal technology (OurSource, LiveMeeting, Sharepoint sites) is preferred.
• Demonstrated proficiency in Microsoft Office programs (Word, Excel, PowerPoint, and Outlook) is required.
• Experience with a medical documentation database software preferred.
• Familiarity with worker's compensation claims management, medical records filing procedures, knowledge of medical terminology, clinical procedures, appointment scheduling and compliance with OSHA regulations is preferred.