Register Operator

As a cashier at WingStop, an individual will have to take and give out orders to the kitchen staff. He/she will have to be quick and efficient in communicating with crew members and kitchen staff to make sure the guests get their orders on time. A cashier will have to balance their cash drawers,listen and solve customer queries, and replace food if necessary. The individual has to be an ideal team player as this is a very fast paced and strenuous job, which requires him/her to be in the good books of everyone, including the guests. Essential Duties and Responsibilities:: • Greet and welcome customers entering the restaurant and calling into the restaurant. • Place orders for customers in-person and over the phone; upsell and maintain knowledge of menu and sauce descriptions, along with new items and promotions. • Accurately process cash, credit card and gift card transactions; verify age for alcohol purchases. • Answer questions from customers and make menu recommendations. • Monitor that all orders are read within Company quote times. • Verify that all wings are presentable and double checking all orders before giving the order to the customer(s). • Balance the register at the end of the shift; deliver the amount before the next shift. • Assist in maintaining a clean workplace; keep Front of House (FOH) clean and stocked. • Practice safe handling procedures by following all safety and sanitation guidelines; promote safety in the workplace. • Maintain a professional and presentable appearance according to the company's Uniform Standards • Receive and handle complaints from the customers and guide to the manager if the problem is beyond the scope of duties. • Leave customer with a positive, long-lasting impression of their WINGSTOP experience. Key Skills/Abilities:: • Computer literate and comfortable using computerized register (POS) systems. • Possess great cash handling skills. • Professional, polite, and reliable even when under stress. • Must have excellent interpersonal and people skills. • Must have integrity, honesty and accountability. Additional Information:: • Cashier and restaurant experience a plus! • Food Handler Certification required