Remote Field Service Technician
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Description Essential Responsibilities: • Must have prior mechanical experience such as automotive, power generation, heavy equipment or diesel engines. • Perform preventative maintenance (oil change, valve adjustment, lube and check equipment) • Experienced using tools (including diagnostic equipment, hand tools, and power tools) • Ability to read, interpret safety documents, schematics and other mechanical diagrams • Experienced in troubleshooting and repairs of an engine. • The ability to work well as part of a team. • Willing to work in non-climate-controlled conditions. • Ability to travel incl. overnight travel. • Strong computer skills including Microsoft Word, Excel, Outlook • Must have a positive attitude, strong work ethic and desire to succeed. • Must be able to communicate via telephone & email Qualification Requirements: • Strong customer service mindset and strong skills to drive, support, • Empower and inspire the Service teams and Customers +7 years’ experience in a technical role or • extensive years of experience with issue resolution exposure within (Field-) • Service on engines (ideally INNIO Jenbacher engines) Technical attitude, complemented by strong business acumen including basic IT skills • Willingness to work in shift model (depending) and on call • Experience working with electrical or mechanical systems • Fluency in English a must • Good interpersonal skills Job specific knowledge: • Strong communication skills…experienced in customer communications. • Boundaryless and multi-culture working mindset and team player. • Able to work efficiently without direct supervision. Preferred: • Multi-working experience with Jenbacher gas engines in the field, operational & commissioning, all engine types. • Jenbacher training certifications: FTB, FTA, CT1, CT2, MR6 • Mechanical RCA research and analysis exposure • Previous field experience a bonu INNIO offers a great work environment, professional development, challenging careers, and competitive compensation. INNIO is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, gender (including pregnancy), sexual orientation, gender identity or expression, age, disability, veteran status or any other characteristics protected by law.
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