Project Manager Director

Role Description

In this role, you'll own project planning, process, and delivery across the agency — guiding client work from conception to completion, on time and within budget, across every service line.

As Senior Project Manager, you'll own project delivery end-to-end: planning, scheduling, budgeting, and process — across projects of all sizes and all service lines. This is a role for someone who brings a clear point of view on how work should run, not someone who waits to be told. You'll partner closely with finance to understand project profitability, and with department leads to ensure the right people are staffed on the right work at the right time.

Key Responsibilities

• Manage and coordinate multiple concurrent projects to ensure they're completed on time and within budget.
• Build, document, and continuously improve project management systems and processes across Creative, Web, Paid Media, SEO, and more.
• Own project budgets and partner directly with the finance team to analyze project and client profitability.
• Own resource and capacity planning across multiple concurrent projects and teams, identifying staffing gaps or bottlenecks before they become delivery risks.
• Work with proposal teams to develop cost estimates and project plans aligned to client needs and internal capacity.
• Train teams on processes and drive adoption.
• Facilitate cross-departmental collaboration, ensuring smooth handoffs and keeping project teams focused on the end goal.
• Communicate project status clearly and proactively to stakeholders.
• Stay closely aware of company goals and strategy, bringing forward recommendations that connect project execution to agency-level outcomes.

Qualifications

• 10+ years of experience in project management, with a track record well beyond standard PM execution.
• 5+ years in an agency setting, ideally across multiple service lines (Creative, Web, Paid Media, SEO).
• Demonstrated experience building or overhauling PM systems and processes — not just operating within an existing one.
• Strong financial acumen, comfortable analyzing budgets, margins, and project profitability alongside a finance team.
• Experience with resource and capacity management across multiple concurrent projects.
• A clear point of view on how project work should be run, with the confidence to advocate for it.
• Asana experience required.
• Strong interpersonal, organizational, and team leadership skills.
• Proficiency in Microsoft Office, Google Suite, and AI tools for productivity.
• Experience with cloud-based hosting platforms and version control tools.
• Strong written and spoken English communication skills.

Bonus Points

• Experience managing PM systems specifically for higher education, nonprofit, or healthcare clients.
• Prior experience formally training teams on PM methodology.
• Experience presenting financial or project performance data directly to leadership.
• Background that spans both the PM and finance/ops side of an agency.

Benefits

• Fully remote work environment.
• Competitive compensation based on experience and scope.
• Real autonomy to set direction, not just follow it.
• The opportunity to build PM systems and process from the ground up, with executive visibility.
• A collaborative, high-performance culture focused on accountability and continuous improvement.

Interview Process

• Application Review — resume and relevant experience.
• Intro Call — background, seniority level, and systems-building experience.
• First Interview — deeper discussion on process, budgeting, and resourcing approach.
• Practical/Scenario Evaluation — budget analysis, prioritization, or process-design exercise.
• Final Interview — leadership alignment and overall fit.
• Offer Stage — final compensation discussion and onboarding.