Leader, Solutions Engineer - US Commercial, TN

Commercial Sales Team Member

Candidate must reside or be willing to relocate to the Nashville, TN area.

As we continue to uphold our standard of excellence in Commercial Sales, we are embracing unprecedented innovation as a tremendous opportunity for growth. We succeed because we listen to our customers and anticipate their needs as the market shifts and technology transitions accelerate. Our customers are versatile and agile and adopt technology fast to compete aggressively and grow their business. We are confident our Commercial model provides you with unlimited opportunities to succeed at Cisco. Our culture is one of support and empowerment.

Your Impact

You will provide technical direction and business guidance to the Region sales team. You will drive revenue through account planning, resource planning and allocation. You will actively develop and maintain a team of high-performing Solutions Engineers (SE's) and continually seek creative methods for improving team performance. You will help meet Regional revenue goals by driving creative programs and leading day-to-day activities. You will lead and grow SE team talent with expertise and learn how to build a territory plan by compiling SE feedback and adding knowledge of market demand. You will create a technical resource plan for the territory and collaborate with the Regional Sales Leader to prioritize and target team opportunities and review quantitative information to identify and explain trends. You will understand mechanisms for establishing team capacity, improving team performance and aligning resources to deliver on commitments and get results.

Additional responsibilities include:

• Lead team to technical account strategies that align to customer business requirements and goals; assign resources appropriately
• Assist in qualified partner identification where appropriate
• Monitor and approve requests for customer-focused pre-sales resources
• Track and report team metrics for a given opportunity
• Monitor and measure team progress against business plan and recommend changes as needed
• Interact with business units to provide support for local region
• Lead multi-functional projects within area of responsibility
• Facilitate communications and understanding of customer requirements between customers, corporate and the field
• Actively seek feedback on self; recognize own capabilities and take initiative to continually improve
• Advocate for continual improvement in customer experience to increase brand loyalty for Cisco
• Understand drivers of customer satisfaction, strive to improve customer experiences and maintain and monitor high levels of customer satisfaction in assigned territory.

Minimum Qualifications

-7+ years of relevant experience in technical sales or Solutions Engineering roles, collaborating with sales and customer-facing teams to drive business results.

-B.S. Degree in technical related field or equivalent experience

Preferred Qualifications

-Leadership or team lead experience

-Practical experience integrating AI tools, automation scripts, and digital collaboration platforms into daily workflows to drive technical problem-solving, innovation, and cross-functional knowledge sharing.

-Experience in developing local knowledge of business economics and trends of various industries and vertical markets, and how Cisco solutions add financial and strategic value

-Advanced understanding of internetworking industry trends, including new products and solutions. Can articulate trade-offs between Cisco and competitor products

-Understand the customer's business model and has experience driving account and resource planning for region. Actively collaborate with Regional Manager to track plans and course correct as necessary. Communicate a clear vision and strategy for the account that inspires and empowers the team to execute within a common framework

-Understand the value of standard methodologies and apply methodologies and other tools to drive business results.

-Build the capabilities needed to deliver the team's short-and long-term goals, including identification and development of a strong pipeline of the best talent from both internal and external pools

-Executive communication and presentation skills