Customer Identity & Access Management (CIAM) Engineer

Job Description

Job Description

Job Description
Customer Identity & Access Management (CIAM) Engineer

We are seeking a skilled CIAM Engineer to support the implementation, configuration, and onboarding of customer-facing applications onto CIAM platforms such as Ping Identity and Strivacity. The role involves designing and supporting authentication, authorization, federation, and customer registration solutions while ensuring security, scalability, and an optimal user experience.

Key Responsibilities:

• Configure and support CIAM solutions using Ping Identity and/or Strivacity platforms.
• Onboard web, mobile, and API-based applications to enterprise CIAM services.
• Implement Single Sign-On (SSO), Multi-Factor Authentication (MFA), OAuth 2.0, OpenID Connect (OIDC), and SAML integrations.
• Develop and maintain customer registration, login, password management, and profile management journeys.
• Troubleshoot authentication, federation, and access-related issues.
• Collaborate with application teams, security teams, and architects to deliver secure identity solutions.
• Support CIAM platform upgrades, enhancements, and operational activities.
• Create technical documentation, onboarding guides, and integration standards.

Required Skills:

• 3 7 years of IAM/CIAM experience.
• Hands-on experience with Ping Identity and/or Strivacity platforms.
• Strong knowledge of OAuth 2.0, OIDC, SAML, JWT, and SCIM.
• Experience integrating applications using REST APIs and identity protocols.
• Familiarity with cloud environments (AWS, Azure, or GCP).
• Strong troubleshooting and analytical skills.

Preferred Qualifications:

• Ping Identity certifications.
• Experience with customer identity lifecycle management and adaptive authentication.
• Experience in Banking, Financial Services.