Technical Specialist

Technical SpecialistvTech can help you avoid the daunting task of writing and posting job offers, shifting through resumes and laboring through the lengthy interview process. Our Staffing solutions will allow you to elude those tasks and place topnotch, high-caliber professionals in the position you need to fill. We use our expertise, knowledge, and global resources to deliver top-quality candidates and tailor our IT and Non-IT recruitment services to your needs. This allows us to deliver the required results in a timely manner that meets your schedule at a substantially reduced cost. We pride ourselves for having one of the fastest growth rate and also the lowest turnover rates in the industry just 2.5 percent annually. We focus on the training and retaining qualified professionals with high personal and work ethics. With the help of our extensive database of internal candidates and CATS applicants tracking system, we can provide quality resources within the limited time frame. We have also successfully placed hundreds of candidates in the areas related to Information Technology, Engineering, professional, Scientific & Clinical, etc. for both our commercial and government clients.Job DescriptionOversee the support and maintenance of the Mobile Video Recorder environment and associated police vehicle technology solutions.Lead troubleshooting efforts of highly complex issues related to connection performance issues and outages of the Mobile Video Recorder environment.Coordinate and communicate activities with various internal and external technical and business partners.Responsible for determining root cause analysis and implementation of any corrective actions and policies.Make recommendations for improvements to the overall in-car video design, configuration, and security of the Mobile Office environment and associated police vehicle technology solutions.Provide management reports and analytics on utilization, performance, availability and storage upon request.Provide technical guidance and leadership to a team of technical professionals that includes Commonwealth employees and Commonwealth contracted vendors.Monitor and track Mobile Video Recorder operational issues to ensure the stability of the overall MVR environment.Responsible for configuration of video management, retention, availability and policy in coordination with the appropriate business owner of the agency.Required Skills: Experience with format project management methodology 4 year college degree or equivalent technical study Strong leadership and organization skills Must have excellent verbal and written communication skills in a technical environment Must have excellent diagnostic troubleshooting skills 3 – 5 years of experience in desktop support 3 - 5 years of experience with wired and wireless software configurations 3 - 5 years of experience with wireless access points communication 8 – 10 years of Networking experience, specifically with routers and switches 3 – 5 years of Broadband and Aircard experience Understanding SHA2 CertsAll your information will be kept confidential according to EEO guidelines.