Programming & Brand Manager

Job Description

Job Description

The Programming & Brand Manager is responsible for creating, planning and executing the experiences, activations and partnerships that bring The Global Ambassador to life. Reporting to the Marketing & Brand Director, this role serves as the driving force behind the property's programming strategy, continuously developing experiences that engage hotel guests, members and the local community while strengthening The Global Ambassador's brand as one of the most relevant luxury lifestyle destinations in the country. 

As the cultural pulse of the property, this individual works in collaboration with the Marketing & Brand Director to constantly seek new ideas, emerging brands, influential partners and meaningful experiences that keep the hotel fresh, relevant and ahead of the curve. From chef collaborations and holiday experiences to wellness programming, guest speakers' retail pop-ups, live entertainment and brand partnerships, the Programming & Brand Manager oversees activations from concept through execution. The ideal candidate is highly organized, creative, relationship-driven and equally comfortable building strategy, cultivating partnerships and rolling up their sleeves to bring an experience to life. 

Why The Global Ambassador   

• Competitive rates  

• Benefits available when you work 25 hours per week-including medical, dental, vision and more 

• Retirement savings program (with company match) 

• Paid time off 

• Be a part of a luxury property recognized for its exceptional service and unique guest experiences. 

• Work with a dedicated team committed to redefining hospitality in Phoenix. 

• Opportunities for career growth within an expanding, forward-thinking hospitality brand. 

Who We Are  

Hospitality refined for a global mindset. 

The Global Ambassador is an internationally inspired hotel from hospitality innovator Sam Fox and the newest addition to Author & Edit, his growing collection of hospitality experiences. Created through a global lens yet deeply connected to its surroundings at the intersection of Phoenix, Scottsdale and Paradise Valley, the 141-room hotel brings together inspired design, world-class dining and elevated wellness in one impeccably curated destination. 

Recognized with a MICHELIN Key in both 2024 and 2025 and named among Esquire’s Best New Hotels in the World and Condé Nast Traveler’s Hot List, The Global Ambassador offers six original dining experiences, an exclusive members club and a bespoke fitness and wellness center, including a luxurious spa. Join us in the journey of creating moments worth remembering and sharing. 

What You’ll Do 

Programming & Activation Strategy  

• Develop and execute a year-round calendar of branded programming across all areas of the property. 

• In partnership with the Marketing & Brand Director, continuously identify and cultivate new event concepts, experiences, partnerships, talent and cultural moments that align with The Global Ambassador brand, serving as a tastemaker and connector for the property. 

• Ideate, initiate, plan and execute activations from concept through completion. 

• Manage and track all event budgets related to activations across the property. 

• Track performance and provide post-event recaps including attendance, revenue impact, engagement and key learnings. 

Membership Programming  

• Partner closely with the Director of Membership and membership team to develop and execute a robust member events calendar. 

• Ensure member programming remains a priority while identifying opportunities to connect public-facing events with the membership experience. 

• Collaborate with the Membership team on event planning, communications and onsite execution. 

• Support initiatives that drive member engagement, retention, and acquisition. 

Partnerships & Brand Collaborations  

• Identify, cultivate, and manage relationships with brands, vendors, sponsors, talent, and community partners. 

• Proactively seek opportunities to position The Global Ambassador at the forefront of hospitality, wellness, fashion, food, beverage, retail and culture. 

• Lead all partner communications from initial outreach and negotiations through execution and recap. 

• Coordinate contracts, logistics, gifting, rentals and event deliverables as needed. 

Live Entertainment Programming  

• Own and manage all live music and entertainment programming throughout the hotel 

• Work closely with Food & Beverage leadership to curate entertainment experiences that complement each venue. 

• Manage talent sourcing, booking, scheduling and communication for restaurants, programming, special events and holidays 

• Continuously evaluate and evolve the property's entertainment offerings, proactively sourcing new talent and performers while maintaining a strong roster of options across all restaurants and programming initiatives. 

Event Planning & Execution  

• Serve as the primary project manager for all programming activations. 

• Coordinate with internal departments including Rooms, Food & Beverage, Membership, Retail, Spa, Events, Finance and Marketing. 

• Ensure events are delivered at the highest level of hospitality and brand presentation. 

• Own all event planning and execution logistics including timelines, run of show development, department communication, pre-event meetings, vendor coordination and onsite orchestration to ensure flawless installs and execution across all activations. 

Marketing Collaboration  

• Partner with the Marketing team to brief all required collateral, content and promotional assets. 

• Ensure all event details, timelines and deliverables are communicated accurately and on schedule. 

• Collaborate on event recaps, photography needs and content opportunities. 

• Support storytelling opportunities that amplify programming and partnership initiatives. 

Qualifications  

• 3-5+ years of experience in hospitality programming, experiential marketing, partnerships, events or related fields. 

• Experience planning and executing luxury hospitality, lifestyle, food and beverage, wellness or membership-based programming preferred. 

• Strong project management and organizational skills with the ability to manage multiple initiatives simultaneously. 

• Exceptional communication, networking and relationship-building abilities. 

• Strong understanding of luxury lifestyle trends, hospitality, food and beverage, wellness, retail and cultural programming. 

• Ability to work both strategically and hands-on. 

• Entrepreneurial mindset with a passion for discovering new ideas, brands and experiences. 

• Comfortable working occasional evenings, weekends and holidays as required by programming and events. 

The Global Ambassador Hotel is an Equal Opportunity & E- Verify Employer. Proof of eligibility to work in the United States is required.