Outbound Supervisor - (B Shift, W16)

RJW Logistics Group Is Hiring!

RJW is dedicated to hiring and developing talent who want to make an impact and be a part of an industry-leading organization. At RJW, we are committed to our employees' success and to producing continuous innovation that drives the retail logistics industry forward.

Empower Your Future with Our Employee Ownership Program

We are thrilled to announce the launch of our Employee Ownership Program—an exciting opportunity designed to empower, motivate, and reward our dedicated team members. At RJW, we believe that our employees are the heartbeat of our success, and we want to share that success with you. Here's what you can look forward to:

• Ownership Stake : Become a co-owner of the company and take pride in knowing that your hard work directly contributes to your own financial growth and the company's prosperity.
• Financial Rewards : Enjoy the potential for increased earnings through share appreciation.
• Sense of Belonging : Feel a deeper connection and commitment to your work as you become an integral part of the company's journey and success story.
• Community and Collaboration : Join a community of like-minded individuals who are equally invested in the company's mission and vision, fostering a collaborative and supportive work environment.
• Cost : Maybe the best detail about this program is that it cost nothing to you. As long as you are employed with RJW, you will enjoy the benefits of the program. Additionally, shares will be given to you on a yearly basis based on salary.

Our Employee Ownership Program is more than just a benefit—it's a path to building a brighter, more prosperous future together. Join us in taking this exciting step forward and become a valued co-owner of RJW. Together, we can achieve greatness.

Job Purpose

Position will report to the Warehouse Manager. Supervise warehouse operations as required. Communicate transitional information from night shift to day shift. Manage any staff assigned to shift including employee performance reviews and any disciplinary actions. Oversees for the supervision of all computer entry work and all paperwork flow.

Essential Duties and Responsibilities

• Assigns work assignments for all 1st shift warehouse staffing, keeping in mind customer specifications.
• Oversees the loading of outbound freight according to customer specifications.
• Review deliveries for poor packing and general conditions of materials. Alert Customer Service Rep, Warehouse Director, and when necessary COO of any problems, with clear, decisive information or pictures if necessary.
• Oversees and assign the processing of shipment paperwork as required to include the scanning of BOL's.
• Responsible to see that all shipments are recorded and verified and the accuracy of the shipment against the paperwork for incoming and outgoing shipments and deliveries.
• Monitors the quality and accuracy of all shipments according to customer specifications.
• Ensures that the department staff meets the requirements of each customer and that any requirement changes are up-dated and all staffing is trained on any changes to a customer.
• Communicate with CSS teams and respond to inquiries as needed, implementing any actions required.
• Responsible for communicating with 2nd shift via e-mail prior to the end of each shift to ensure a smooth Transition of daily work-flow, issues, customer concerns, or any maintenance issue that have been reported.
• Ensure the safety, training and development of employees, drivers, and contractors, in accordance with OSHA and RJW policies and procedures.
• Oversee the completion of all computer data entry as required, checking for accuracy and efficiency.
• Maintain and approve of all shift employee timesheets for weekly payroll, including any temp hours, making corrections as needed. Monitoring all overtime hours to meet department requirements.
• Complete building checks daily notifying Warehouse Director of equipment or building problems or preventive maintenance needed and assist with maintaining equipment according to manufacturer's recommendations.
• Ensure that warehouse employees adhere to all AIB processes, procedures and guidelines, and that they have had the AIB training for handling any food products in the course of their employment.
• Assure that all checklist for building, equipment, and safety are completed as designate by the SOP or Policy. Issue any corrective action or work order need to correct or fix any issues.
• Ensure that proper procedures are taken with any and all accident reporting, handling the care of any injured employee, and making sure HR and management are notified of any emergency actions taken.
• Perform assigned tasks or other duties as instructed by Warehouse Manager or COO.

Additional Responsibilities

• Efficiency management skills.
• Exceptional communication and interpersonal skills representing the ability to lead, manage, motivate and develop associates.
• Strong core values that align with those of RJW with emphasis on safety, accuracy and customer satisfaction.
• Must be orientated toward process improvement and have a willingness to work in a fast-paced "roll up your sleeves" environment.
• Demonstrate proficient computer skills including data entry. Interpersonal skills.
• Excellent computer skills, including data entry.
• Good Judgment.
• Must be versatile and detail-oriented, demonstrating effectual problem-solving skills.

Qualifications

• Must be able to effectively communicate, read, write, and speak English.
• Minimum of 3+ year's previous warehouse supervisory/managerial experience.
• Dispatch experience.
• Dock supervision experience.
• Familiarity with Smart Turn or TMW software a plus
• Experience in Warehouse Management and LTL dispatch
• Knowledge of DOT Regulations and Requirements

Education and/or Experience Required

• Minimum of H.S. diploma or GED equivalent
• Some college preferred.

Physical Demands

• Must occasionally lift and/or move up to 50 pounds.
• Must be able to activate the phone system utilizing keyboards and buttons.
• Must be articulate and comfortable speaking in front of others.
• Regularly works in an indoor/warehouse environment and required to sit, stand, walk, bend, lift or kneel during the work day.
• Frequently required to talk, hear, and communicate to customers or other employees.
• Must be able to work in excess of continuous 8 hours when required.
• Must have the ability to read and discern visual images on a variety of media with 20/20 corrected vision.
• Must hear speech out of both ears in the normal range of 30 db. at 500 to 2000 Hz range.
• Must be able to speak and communicate clearly over telephones.
• Must be in sound physical health as determined by a certified licensed physician with no evidence of the use of controlled substances.
• The preceding statements are illustrative of the functions of the job and RJW retains the right to modify or change the duties or essential functions of the job at any time.

Work Environment

• While performing the duties of this Job, the employee is occasionally exposed to moving mechanical parts, and fumes or airborne particles. The noise level in the work environment will range from quiet to moderately loud.

Benefits

• 401(k) matching
• Medical/Dental/Vision insurance
• Employee discount
• Flexible spending account
• Health savings account
• Paid time off
• Sick Days
• Long-term Disability Insurance
• Short-term Disability Insurance
• Accidental Insurance
• Critical Illness Insurance
• Disability Insurance

This job description is intended to provide general information about the Warehouse Supervisor – 1st Shift position. The above does not constitute an exhaustive list of the job duties to be performed by an associate holding the position of Warehouse Supervisor – 1st Shift, nor are the lists of the physical requirements