Ticketing Administrative Assistant (PT)

Ticketing Administrative Assistant The Ticketing Administrative Assistant provides administrative and operational support to the Season Ticket Membership department to ensure efficient day-to-day business operations. This role assists with ticket member account administration, invoicing support, scheduling coordination, document management, and data entry while maintaining a high level of accuracy and professionalism. The position serves as a key support resource for department leadership and collaborates across internal teams to support season ticket member service initiatives and organizational goals. What You’ll Do: Provides administrative support to Season Ticket Membership leadership, including calendar management, meeting coordination, inbox support, and organization of departmental materials and documents. Assists with ticket member account administration, including filing and maintaining season ticket member contracts, processing data entry tasks, and ensuring records are accurate and up to date. Supports invoicing, expense reporting, and tracking customer activity while maintaining confidentiality and accuracy of sensitive information. Monitors and manages assigned tasks, follow‑ups, and project deadlines to support timely completion of department initiatives and operational requests. Coordinates meetings, appointments, and departmental events while communicating effectively with internal stakeholders and external clients. Collaborates with team members to improve administrative processes and support service initiatives for season ticket members and prospective clients. Performs other administrative and operational duties as assigned. Who You Are: High school diploma or equivalent required; additional administrative or business‑related education preferred. Minimum one (1) year of administrative, customer service, or office support experience preferred. Reliable transportation required. Ability to work a minimum of 20 hours per week, including occasional evenings, weekends, and event hours as needed. Ability to navigate effectively within an arena or event environment. Strong active listening, organizational, and conflict management skills preferred. Physical Requirements: Ability to remain in a stationary position for extended periods while working at a computer. Ability to frequently communicate and exchange accurate information in person, over the phone, and electronically. Ability to move about the office and arena environment to attend meetings and support departmental operations. Ability to occasionally lift and/or move up to 15 pounds. Ability to work in a sports and entertainment venue environment with moderate to loud noise levels during events. SS&E is an Equal Opportunity Employer. Nothing contained in this job description is intended to be a contract of employment, nor does any information contained here represent a guarantee of employment for a specific duration. Your employment with SS&E is “at will #J-18808-Ljbffr San Antonio Spurs Sports & Entertainment