Senior Customer Service Representative

EY is searching Greenville for a Senior Customer Service Representative who reads a buyer's hesitation before the buyer does. Rare is the senior opening that pairs $72,000 - $102,000 with the freedom to shape sales marketing work the way this Greenville one does. Key Responsibilities Carry the booth conversation past small talk into next steps Grow EY's outcome-focused footprint one earned introduction at a time Conduct market research to uncover trends shaping the sales marketing space Segment audiences and personalise outreach to lift response rates Write follow-ups that get answered, not the ones that get ignored Drive upsell and renewal conversations with existing EY accounts What You'll Bring The self-awareness to know which problems are yours to solve Demonstrated Complaint Handling expertise in a fast-moving sales marketing environment Knowledge of SC-specific regulations relevant to sales marketing work Sharp written and verbal communication, tested under scrutiny Judgment seasoned by at least 7 years of real consequences EY blends Avaya and Attention to Detail expertise to deliver trust-the-team outcomes for clients in Greenville, SC. The door to every manager at EY is genuinely open, calendar permitting and politics aside. The headline reads $72,000 - $102,000; the fine print is all upside, mentorship, benefits, and freedom to grow your Avaya. #J-18808-Ljbffr EY