Medical Assistant/Receptionist

Job Title

A strong applicant must be computer savvy, able to multitask, work well under pressure, have excellent communication skills and possess a positive can do attitude. Candidates should be flexible and friendly with clients and staff. The ability to work independently, proactively and adapt appropriately to changing priorities is a must.

Qualifications

• Electronic Medical Records programs (EPIC Preferred)
• Customer Service Experience
• Multiple Phone Lines/Experience in a fast paced work environment
• Medical Terminology, OSHA and HIPAA training
• Experience with Medicare, HMO and PPO insurance payers
• Excellent verbal and written communication skills required
• Proven problem solving, analytical and decision making skills
• Strong computer skills (Microsoft Word, Excel and Outlook)

Duties

• Perform all administrative and direct patient care tasks in a clinical setting to patients at check out.
• Obtain Lab/test results from outside as well as sending standing orders to designated labs
• Processing prior authorizations for various tests MD orders
• Contacting insurance companies to file appeals or obtain verbal authorizations for urgent treatment
• Working closely with providers to coordinate patient care needs
• Providing patients with referrals for continuing care
• Educate patients about medical processes and procedures

Education/Certification Requirements

High School diploma required

Medical Assistant Certificate (AAM/CMA) CA/National preferred

Experience

Two to three years Medical front and back office experience preferred

One year EMR preferred- EPIC Preferred