Spa Associate

Job Description

Job Description

Benefits:

• 401(k)
• Bonus based on performance
• Employee discounts
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Training & development
• Wellness resources

You Create the First Impression. Let Us Take Care of You.

Spa Sales Associate | Norwalk & Orange, CT

Pay: Expected total compensation $23 - $25 Hr Including Commission and Bonuses

At Hand & Stone, we know that as a Sales Associate , you are the heartbeat of our spa. You are the first smile a client sees, the voice that welcomes them back, and the person who helps them commit to their long-term wellness. In our Norwalk and Orange spas, weve built a sanctuary not just for our guests, but for our team.

We live by two core mantras that define everything we do:

1. Make it the Best Hour of Our Clients Month

We believe in the power of human connection. To our clients, their journey starts the moment they call or walk through our doors. You aren't just "booking appointments" - you are creating an atmosphere of peace and helping our guests find the relief they deserve. We empower you with the training and technology to make every interaction seamless and special.

2. We Do Everything We Can to Book Every Service Time, Every Day

To us, a full schedule isn't about business - its about taking care of those that matter most - our team and our clients.

• For the Client: It means we are helping them prioritize their health through our Wellness Program.
• For You: It means every open slot is a chance for you to grow. We provide a steady stream of leads and a proven process so you can focus on building relationships. A busy spa ensures you have the financial stability and commission opportunities to care for yourself while doing work that matters.

Our Culture: The Ideal Team Player

We arent looking for employees; we are looking for partners who share our heart. Our team is built on three simple values:

• Humble: We are a family. We check our egos at the door and support one another. Whether its helping with the laundry or assisting a teammate, were there for each other.
• Hungry: You have a passion for people. You are driven to meet goals, eager to learn our membership benefits, and excited to help our clients achieve real wellness results.
• People Smart: You have high "emotional intelligence." You can navigate a busy lobby with grace, sense a client's needs, and communicate with genuine kindness and empathy.

How We Support Your Journey

We know that to take care of others, you must be taken care of first. We offer:

• Peace of Mind: Competitive pay plus an aggressive commission structure, optional Health insurance, and 401(k).
• Self-Care: Employee discounts on services and retail products.
• Professional Growth: Comprehensive paid training on our sales process and software to help you succeed from day one.
• Ease: We provide a beautiful, professional environment and a team-based culture. Just show up and shine.

Who You Are

• A motivated professional with a talent for sales and customer service.
• Someone who finds joy in helping others prioritize their self-care and seeing them leave with a smile.
• A team member who values transparency, multitasking, and mutual respect.

Ready to join a team that values your heart as much as your hustle?
Whether youd like to join our established family in Orange or our vibrant team in Norwalk, we would love to meet you.

"The best teams aren't built by superstarsthey're built by people who genuinely care about bringing out the best in everyone around them."