Compensation Manager, Total Rewards

Overview At Towne Park, it's more than a job, you can make an impact. A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors, and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else's day and make an impact. Click here for important notices that may be applicable to you: For more information about our privacy policy, please click here: Compensation & Benefits Annual base pay range: $125,000.00 - $145,000.00. Employees may be eligible to receive annual incentive bonuses depending on their job classification and the policy guidelines. Benefits Medical, dental, and vision insurance Accident insurance Critical illness insurance Hospital indemnity insurance Telemedicine benefits Company‑paid basic life and AD&D insurance Short‑term and long‑term disability 401(k) retirement savings plan Paid Time Off Accrues 0.0654 hours of PTO per hour worked up to a maximum of 136 hours per calendar year. 6 paid holidays per calendar year. Up to 4 paid floating holidays per calendar year. Summary The Compensation Manager, Total Rewards is responsible for designing, implementing, and managing employee pay structures, new and revised compensation programs, and policies and procedures to ensure fairness, competitiveness, and compliance with regulations. This role monitors legal and regulatory changes in laws and aligns them with the company’s goals, supporting the Vice President of Human Resources in crafting equitable, strategic, and financially sound pay practices that support both employee satisfaction and business success. Essential Functions Reasonable accommodation may be provided to enable individuals with disabilities to perform all functions. People Management Leads the compensation team in alignment with Towne Park's mission, vision, and values, ensuring compliance with company policies and standards. Responsible for overall direction, performance management, coordination, and evaluation of the direct reporting team. Communicates policies to employees and serves as primary information source, following up to ensure compliance and consistency, taking corrective action as necessary and documenting the issue and actions taken. Actively recruits, retains, and develops talent and holds employees/direct reporting teams accountable for results. Strategy & Operational Excellence Partners with the Vice President of Human Resources to align compensation strategies with organizational goals and develop a long‑term compensation framework. Develops salary structures, incentive plans, and equity programs that help attract and retain top talent. Researches and compares incentive compensation plans offered by comparable organizations and makes recommendations for enhancements or improvements. Partners with stakeholders—including HR and finance—to align compensation with talent, workforce planning, and performance management strategies. Communicates complex pay structures and equity plans to non‑HR stakeholders. Ensures adequate processes and systems are in place to maintain compliance with labor and employment laws, regulations, and company policies. Evaluates and negotiates vendor contracts and services for cost‑effectiveness, efficiency, and compliance alignment. Supports managers in making fair and consistent pay decisions. Serves as an escalation point for complex compensation issues, providing guidance and support. Promotes ethical behavior, inclusion, and accountability across the organization. Maintains knowledge of trends, developments, and best practices in compensation and benefits administration. Project & Change Management Leads organization‑wide compensation initiatives and programs, ensuring the roll‑outs are accompanied by appropriate resources and tools and an effective communication plan. Assists in compensation planning during mergers, acquisitions, or restructuring. Identifies opportunities to optimize and streamline compensation processes, leveraging data to enhance decision‑making and operational efficiency. Identifies employee‑impacting issues and implements solutions and process improvements. Metrics & Reporting Develops reports and monitors KPIs related to compensation processes. Ensures compliance with federal, state, and local regulations and leads audits and reporting. Analyzes execution of compensation programs relating to job offers, promotions/demotions, merit increases, etc. Prepares executive‑level reports and presentations. Qualifications Education Bachelor's degree in human resources, finance, business administration, or related field required. MS degree in related field preferred. Required Licensure, Certification, etc. Certified Human Resources Professional (PHR, SPHR, SHRM‑CP, SHRM‑SCP) preferred. Certified Compensation Professional (CCP) strongly preferred. Work Experience 8‑10 years of experience in related field. At least 5 years of related work experience in compensation. 2 or more years of experience leading a team. Knowledge, Skills, and Abilities Ability to effectively plan, set priorities, and manage many projects simultaneously while meeting deadlines. Computer proficiency and technical aptitude with MS Office apps and various technology applications. Experience with HR information systems and compensation software. Excellent communication and negotiation abilities. Thorough understanding of local, state, and federal employment laws. Ability to coach, consult, and build effective relationships. Strong interpersonal skills in dealing with senior management. Act with integrity, professionalism, and confidentiality. Strong attention to detail and analytical problem‑solving skills. Excellent time management skills with proven ability to meet deadlines. Ability to read and decipher vendor agreements. Excellent verbal and written communication skills to address all levels in the organization. Exercise considerable judgment and discretion in dealing with matters of significance for the company. SCOPE Authority to Act Performs duties independently with minimal supervision, operating from specific and definite directions and instructions. Decisions are routine and made within prescribed operating guidelines. Budget Responsibility The employee has control over resources available only. Working Conditions & Physical Demands Physical Requirements Regularly requires talking or hearing; frequently required to sit or stand for extended periods and may be required to run, walk, handle or feel objects, tools or controls, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch or crawl. Vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Lifting Requirements Exert up to 50 pounds occasionally, and/or up to 25 pounds frequently, and/or greater than 10 pounds constantly to move objects. Working Environment Majority of work performed in climate‑controlled environment; may be exposed to inclement weather and varying degrees of temperature on occasion. Travel Travel up to 20% may be required. Equal Opportunity Employer Statement Towne Park is an Equal Opportunity Employer (EOE). Towne Park provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. #J-18808-Ljbffr 6AM City, LLC