CSR/Teller

Job Description

Job Description

CSR/Teller

This position has dual responsibilities of a Customer Service Representative and a Teller as needed. We are looking for an ideal candidate who is a team player and is seeking long term employment. 

Essential Job Duties :

Assist customers with deposit related issues including but not limited to, opening all types of deposit accounts, handling debit cards and online banking needs

Assist customers with account reconcilement issues such as balancing, overdrafts, debit card fraud and other unauthorized transactions.

Process all I.R.A. matters such as transfers, contributions, distributions, and beneficiary options.

Greet customers and assess their needs

Process customer transactions with courtesy, accuracy, and professionalism

Maintain and balance personal teller cash drawer

Process buying and selling of monies to/from the vault

Count and roll coins for customers as needed

Perform other job duties and projects as assigned

Requirements/Skills :

High School Diploma or GED equivalent

At least 1 year of banking in customer service and/or teller experience 

Excellent communication skills to ensure the customer's needs are met

Friendly demeanor with positive attitude and clean, neat appearance

Good computer input skills

An intermediate understanding and skill level of computer operations such as Word & Excel 

Ability to Multi-task

Ability to pay strong attention to detail

Work Hours/Requirements:

Must be available between the hours of 8:00 a.m. to 6:00 p.m. – (Monday – Friday) and until Noon on Saturdays (Saturdays will rotate) 

40 hours a week, Hours are subject to vary depending on staffing needs 

Salary: Commensurate with experience

Physical Demands :

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of the job, the employee is regularly required to sit, talk, hear, verbally communicate with a customer and listen to perform tasks requested. The employee is frequently required to stand, use hand to finger dexterity for computer input, kneel or crouch to pick up cash and coin.

The employee must occasionally lift and/or move up to 52 pounds

Specific vision abilities required by this job include close vision

Work Environment :

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

Equal Opportunity Employer/Minorities/Female/Veteran/Disability