Client Care Coordinator Administrative Assistant

**Job Title:** Client Care Coordinator / Administrative Assistant (Remote)

**Location:** Remote

**Schedule:** 4 weekdays + 1 weekend day, 8:00 AM – 5:00 PM EST

**Compensation**: Starting at $5/Hr

**Requirements: **Prior Experience working at a Home or Commercial Inspection Company or Property Management Company

**About Us**

We are a growing local home inspection company dedicated to delivering high-quality inspection services and exceptional client experiences. We work closely with real estate agents, buyers, sellers, and inspectors to ensure smooth, timely, and professional service from scheduling through final reporting. 

We're looking for someone who thrives on organization, communication, and delivering an excellent client experience. If that sounds like you, we'd love to hear from you.

**Position Overview**

We are seeking a highly organized and customer-focused **Client Care Coordinator / Administrative Assistant** to support our daily operations remotely. The ideal candidate has **prior experience with a home inspection or property management company.** They can step in quickly to keep operations running smoothly and are comfortable in a fast-paced, detail-oriented environment working with inspectors, real estate agents, and clients.

**Key Responsibilities**

* Manage inbound orders, inquiries, and customer service requests
* Schedule and coordinate residential and commercial inspection appointments
* Communicate effectively with real estate agents, clients, and inspectors regarding Inspection details, Scheduling updates, and Follow-up requests
* Maintain and manage inspection scheduling and client data using Inspection Support Network (ISN)
* Understand each inspector's skillset, service areas, and availability to optimize scheduling
* Coordinate logistics including travel distance, local markets, and appointment timing
* Communicate with listing and buyer's agents to confirm details and expectations
* Handle customer service requests, including delivering test results and updates
* Provide general administrative support including Email management, Document preparation, Task tracking and follow-ups

**Required Qualifications**

* Prior experience with a home inspection company or property management company (required)
* Working knowledge of Inspection Support Network (ISN)
* Excellent verbal and written communication skills
* Strong multitasking ability with attention to detail
* Ability to prioritize and manage multiple tasks in a fast-paced environment
* High level of professionalism and customer service orientation
* Strong organizational and time-management skills

**Preferred Qualifications**

* Familiarity with real estate transaction workflows
* Experience coordinating service-based appointments or field teams
* Knowledge of ancillary inspection services (e.g., radon, termite, mold testing)

**What We Offer**

* Fully remote work environment
* Consistent schedule with defined hours
* Opportunity to grow with a dynamic and expanding company
* Collaborative and supportive team culture

**How to Apply -

Please submit your resume along with a brief summary of your experience working with afor an inspection services company or an property management company, including the platforms you have used (ISN, Spectora, GoHighLevel, etc.), a 30 second introduction video, and DISC assessment [