Senior Collections Specialist

The Senior Collections Coordinator plays a critical role in supporting the Firm’s overall financial health. In this dynamic role, the Senior Collections Coordinator is responsible for managing the Firm’s accounts receivable and driving progress toward financial targets through close collaboration with management, attorneys, and clients. The position focuses on building strong relationships, coordinating effective collection strategies for complex accounts, and improving cash flow by addressing aged receivables. Through analysis of Firm reports, proactive communication, and partnership with billing leadership and support teams, the role contributes to revenue goals, operational efficiency, and timely year-end close activities. The position requires solid business experience and strong analytical capabilities. The ideal candidate will bring excellent problem-solving skills, attention to detail, sound decision-making, and the ability to collaborate effectively in a team‑oriented environment. Essential Functions Establish and maintain strong collaborative relationships with attorneys and clients to Develop a thorough understanding of the Firm’s collection practices through regular Coordinate with attorneys to evaluate, determine and execute appropriate client follow‑up Serve as the primary point of contact for more complex accounts, including preparing key Maintain regular communication with Billing Manager and support team to collaborate Interpret Firm reports and financial data to identify trends and develop recommendations Assist in year-end Firm close activities, ensuring billing and collections deadlines are met Respond promptly, professionally, and thoroughly to inquiries from clients, attorneys, Minimum 3+ years relevant Law Firm A/R, Billing and Collections experience Must be able to successfully build internal and external relationships Must have excellent written and verbal skills Must have strong follow-up and organizational skills Proficiency in Microsoft Excel and legal accounting systems (Aderant, Intapp) preferred Bachelor's degree in accounting or related field preferred. Demonstrates strong attention to detail, excellent organizational skills, and the ability to work with urgency and accuracy under pressure to meet multiple deadlines. Maintain strict confidentiality regarding Firm, client, and financial information at all times. Ability to exercise independent judgment, discretion, and problem-solving in managing meetings with attorneys and management, and document relevant strategies and decisions in the Firm’s collection software strategies to resolve aged accounts receivable tracking deadlines and back-end account maintenance efforts on best billing and collection practices to improve cash flow, accelerate the collection cycle, and support revenue targets accurately and timely and internal departments. #J-18808-Ljbffr