Production Administrator I - Req# 584

Who we are As an industry‑leading fintech provider, COCC delivers innovative, comprehensive technology solutions and strategic partnerships throughout the Northeastern United States. Listed among American Banker's FinTech 100 and the Inc. 5,000 fastest growing companies in the nation, COCC inspires the industry with innovation and top‑quality support. Designated a Top Workplace in Connecticut and a nationally Certified Great Place to Work, COCC recognizes employees as the core of our success. Inspiring you to become extraordinary in work and life. We are looking for a dependable Operations professional who enjoys structured work, follows defined procedures, and plays a key role in keeping critical processing platforms running smoothly. This role supports daily production, reporting, and monitoring activities that help COCC deliver reliable service to our clients. What’s in it for you COCC offers a collaborative environment, career growth, and all the benefits you’d expect from an award‑winning employer, including: Customized training and onboarding to support you in your first year at COCC Robust employee development programs aligned with career pathing objectives Cutting‑edge training and educational resources from vendors like SANS, PluralSight and CBTNuggets Generous PTO offerings, benefits and competitive compensation On‑site fitness centers, wellness incentives, and lifestyle spending accounts Tuition Reimbursement One‑on‑one career coaching DEIB initiatives championing inclusion and encouraging you to bring your whole self to work Financial planning assistance with certified professionals What you’ll do Provide operations support to meet established service level agreements Run assigned batch production schedules using defined scheduling tools Apply approved ad hoc batch changes to daily production schedules Identify and report abnormal batch conditions to the shift leader Monitor alert communications for special Operations requests Monitor the ATM network and apply corrective actions per documentation Receive and post file transmissions according to schedules and procedures Transmit file transmissions according to schedules and procedures Run report loads and copies following established guidelines Communicate load and copy issues or delays to the shift leader What you’ll bring High school or technical school diploma Minimum of one year of computer operations experience Ability to communicate effectively with all levels of staff and management Basic knowledge of Microsoft Office applications Ability to work on site full time, 3:30- midnight Monday through Friday Ability to work weekends, holidays, and extended hours as require The salary range for this job is $45,594 - $61,797 annually. This is an on site position in Avon, CT. Applicants for employment in the US must have work authorization that does not currently or in the future require sponsorship of a visa for employment authorization in the United States. COCC is committed to maintaining a drug‑free workplace. All applicants are required to pass a credit, background, and substance test prior to employment. COCC procures background and consumer reports in compliance with all Federal and State regulations, including The Fair Credit Reporting Act and applicable Department of Labor laws regarding pre‑employment screens. COCC is an equal opportunity employer committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation. Accessibility -- If you’re a job seeker with a disability and require accessibility assistance or an accommodation to apply for one of our jobs, please let us know by calling View phone number on click.appcast.io or emailing View email address on click.appcast.io. Please specify the help you need and we’ll be happy to get back to you. #J-18808-Ljbffr