SLA-Driven Call Center Operations Manager

ASM Research, An Accenture Federal Services Company

A federal services consulting firm in Montgomery, Alabama seeks a Call Center Operations Manager. In this role, you will manage day-to-day functions of a busy call center, ensuring compliance with federal privacy standards and program SLAs. Ideal candidates will have a Bachelor's degree in related fields and substantial experience in project management. Salary ranges from $111,400-$150K with comprehensive compensation packages. A commitment to equal employment is essential. #J-18808-Ljbffr

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Vacancy posted 19 hours ago

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