Detection & Investigation Analyst Lead: Monday - Friday 3:30 pm - 12:00 am ET

Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Detection & Investigation Analyst Lead within PNC’s Fraud Detection & Remediation organization, you will be based in Birmingham, AL, Denver, CO. Monday - Friday: 3:30 - 12:00 am ET. Preferred Skills Perform complex investigations and analysis Apply policy and risk judgment consistently Manage multiple work streams simultaneously Conduct in‑depth fraud investigations end‑to‑end Create, maintain, and update formal case records File security incident reports and complaints when required Apply authentication and KYC procedures consistently Handle inbound calls involving higher‑risk scenarios Work advanced alert queues when volume allows Balance phone, alert, and case work independently Responsibilities Reviews and investigates customer cases, reports and work for potential and actual loss. Minimizes fraud, Anti‑Money Laundering and/or organizational risk. Performs early detection of suspicious activity. Controls and prevents losses. Might lead or train detection and investigation staff. Researches and analyzes bank activities and reports to detect and prevent possible fraudulent and suspicious activities. Recommends disposition. Identifies gaps and control enhancements. Uses defined research procedures to identify and resolve issues. Identifies trends and escalates as appropriate. Follows standards and practices to mitigate fraud, Anti‑Money Laundering and other risk exposure and loss. Shares best practices among the team and/or service partners. Prepares and maintains appropriate documentation of analysis performed and coordinates with internal or external stakeholders as appropriate. Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities for this role. Analytical Thinking Customer Solutions Decision Making Operational Risks Problem Resolution Researching Risk Mitigation Strategies Anti-money Laundering/Sanctions Policies and Procedures Business Ethics Business Process Improvement Effective Communications Fraud Detection and Prevention Information Capture Operational Risk Problem Solving Standard Operating Procedures Work Experience: Roles at this level typically require a university/college degree with Education: Bachelor’s degree Certifications: None required. Licenses: None required. Pay Transparency Base Salary: $41,250.00 – $75,625.00 (May vary based on geographic location, market data, and individual skills, experience, and education). Benefits PNC offers a comprehensive range of benefits for full‑time employees, including medical/prescription drug coverage (with an HS&A feature), dental and vision options, employee and spouse/child life insurance, short and long‑term disability protection, 401(k) with PNC match, pension and stock purchase plans, dependent care reimbursement account, back‑up child/elder care, adoption, surrogacy, and doula reimbursement, educational assistance (select programs fully paid), a robust wellness program with financial incentives, and paid time off that may include maternity or parental leave, up to 11 paid holidays each year, 9 occasional absence days, 15 to 25 vacation days (varies by career level), and years of service. Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us via email at View email address on click.appcast.io. All information provided will be kept confidential and used only to the extent required to provide needed reasonable accommodations. Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. #J-18808-Ljbffr PNC Financial Services Group, Inc.