Infrastructure, Technical Program Manager , GCNA

AWS Infrastructure Services owns the design planning delivery and operation of all AWS global other words were the people who keep the cloud running. We support all AWS data centers and all of the servers storage networking power and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain and were looking for talented people who want to help.

Youll join a diverse team of software hardware and network engineers supply chain specialists security experts operations managers and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

AWS GCNA (Global Connectivity and Network Availability) is the backbone that connects the global AWS network. It is dedicated to control the internet traffic that allows users to access their information and applications regardless of where they are in the world. GCNA is also responsible for building and designing a complex backbone network that allows internet traffic to flow efficiently between Data Centers and customers.

If you like to work with new technologies and optimize existing technology and have experience participating in network/systems support for a large-scale enterprise or a service provider we encourage you to apply! Your work will play a key role in driving the stability and sustainability of next-generation IP networks.

Key job responsibilities
You will be driving programs deploying AWS networking infrastructure in AWS Data centers and transit centers to meet the ever-growing customer demand.
- Manage multiple competing cross-organizational projects/programs simultaneously on a global scale.
- Interact with Engineers Data Center Technicians Cross team Deployment Managers Cross team Technical Program Managers and Senior Management.
- Participate in engineering reviews of network design.
- Run meetings create and maintain timelines and keep large diverse groups informed of progress and obstacles.
- Work with engineers to develop detailed and creative solutions to complex problems while keeping a watchful eye on timelines and costs.
- Ensure consistency in deployed configurations and track exceptions for follow up.
- Drive simplification efforts in engineering and project/program management and architectures to unblock innovation.
- Create predictable process paths for large and/or complex efforts.

A day in the life
Technical Infrastructure Program Managers in the Internet Edge organization have a wide range of responsibilities; We evolve routing policy implement traffic engineering solutions grow our peering footprint secure the front door from bad actors on the Internet and architect the hardware platforms
and network design to support any Amazon product that needs to reach end-users worldwide. Our technical infrastructure moves terabits of traffic to and from the internet at any given moment and represents one of the largest edge surface areas in the world requiring complex solutions to ensure that capacity always stays ahead of demand. To accomplish this our Technical Infrastructure Program Managers work with a diverse range of partner teams to continually improve and automate our internet connectivity in areas such as capacity delivery configuration deployment impairment detection and traffic optimization. Technical Infrastructure Program Managers for the internet edge make decisions on both a day-to-day and long-term strategic basis which carry a large amount of responsibility and impact across all of Amazons products.

About the team
Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.

Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- 3 years of technical infrastructure management experience
- Knowledge of best practices and emerging technologies related to infrastructure (i.e. network data center hardware software)
- Experience with varying scenarios of infrastructure builds

- Basic understanding of TCP/IP and network protocols. CCNA/JNCIA certified preferred

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at VA Arlington - 127100.00 - 171900.00 USD annually

Required Experience:

Manager