Operations Coordinator

Operations Coordinator

We are seeking a highly organized, proactive, and detail-oriented Operations Coordinator to support and streamline day-to-day operational activities across multiple departments in a fully remote environment. The successful candidate will play a critical role in ensuring efficient workflows, accurate documentation, timely communication, and operational compliance.

This role requires strong coordination skills, the ability to manage multiple priorities, and a solid understanding of operational processes within a remote setting.

Key Responsibilities

• Coordinate daily operational activities to ensure smooth and efficient business processes
• Support cross-functional teams by managing schedules, task assignments, and workflow tracking
• Monitor operational performance metrics and prepare regular reports for leadership
• Maintain accurate records, documentation, and operational databases
• Assist in process improvement initiatives to enhance efficiency and productivity
• Serve as a central point of contact between internal teams and external stakeholders
• Track project timelines, deliverables, and follow up on pending actions
• Ensure compliance with internal policies, procedures, and operational standards
• Support onboarding, documentation, and administrative coordination for remote staff
• Handle confidential and sensitive information with professionalism and discretion

Required Qualifications

• Must currently reside in Canada
• Must possess a valid government-issued ID (e.g., Canadian Passport, Drivers License, Permanent Resident Card)
• Bachelors degree in Business Administration, Operations Management, or a related field (preferred but not mandatory)
• Minimum of 2 years of experience in operations coordination, administrative support, or a similar role
• Strong organizational and multitasking skills with exceptional attention to detail
• Excellent written and verbal communication skills
• Proficiency in Microsoft Office (Word, Excel, Outlook) and collaboration tools such as Google Workspace, Slack, or Microsoft Teams
• Ability to work independently and manage time effectively in a remote environment

Preferred Qualifications

• Experience working in a fully remote or hybrid work environment
• Familiarity with project management tools such as Asana, Monday.com, Trello, or Jira
• Basic understanding of operational reporting and data tracking
• Experience supporting cross-functional or distributed teams

Technical Requirements

• Reliable high-speed internet connection
• Personal computer/laptop capable of supporting remote work tools
• Comfortable using cloud-based systems and virtual communication platforms

Core Competencies

• Strong problem-solving and analytical skills
• High level of professionalism and integrity
• Ability to adapt to changing priorities and business needs
• Strong interpersonal and collaboration skills
• Self-motivated with a results-driven mindset

Benefits & Compensation

• Competitive salary based on experience and qualifications
• Fully remote work environment within Canada
• Paid time off and statutory holidays
• Professional development and growth opportunities
• Supportive and collaborative remote team culture

Compliance Notice

This position is open only to candidates who reside in Canada and can provide valid identification as part of the employment verification process.