Operations Coordinator

Job Description

Job Description

Benefits:

• Competitive salary
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

Operations Coordinator

Perks:

• Online Mobile Courses
• Flexible Scheduling
• Paid Training for Career Advancement
• Opportunity to Help People in Times of Need
• Aggressive Competitive Wages

Company and Culture:

PuroClean, a leader in emergency property restoration services, helps families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a ‘servant-based leadership’ mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other.

Position Summary:
Support day-to-day office operations, accounting processes, and customer communication to ensure smooth and efficient business operations. This role will grow into full office management responsibilities over time.

Key Responsibilities:

• Assist with accounts receivable, collections, and invoicing 
• Support job file management and ensure documentation is complete and accurate 
• Communicate with customers regarding billing, scheduling, and general inquiries 
• Help maintain organized office systems and workflows 
• Assist in using QuickBooks and internal systems for tracking and reporting 
• Support the owner in improving office efficiency and processes 
• Learn and follow company procedures for accounting and job documentation 

Growth Path:
This role is designed to develop into an Office Manager position based on performance, ownership, and demonstrated ability to manage office operations independently.

Responsibilities 

• Support customer communication and help resolve issues in a professional and timely manner 
• Assist with job documentation, scheduling coordination, and maintaining organized records 
• Help manage invoices, collections, and basic accounting tasks 
• Maintain accurate employee and job-related documentation 
• Support onboarding tasks such as new hire paperwork and basic orientation coordination 
• Assist in maintaining office procedures and improving organization and workflow 
• Follow and support company safety and compliance standards 
• Work closely with the owner to improve office operations and efficiency 

Qualifications 

• Strong attention to detail and ability to stay organized in a fast-paced environment 
• Comfortable communicating with customers and team members professionally 
• Ability to handle multiple tasks and adapt to changing priorities 
• Willingness to learn new systems, processes, and industry-specific requirements 
• Basic experience or familiarity with accounting, billing, or administrative work preferred 
• Ability to stay calm under pressure and solve problems proactively 
• Dependable, coachable, and motivated to grow into a larger role